Journal Open Access Reviewers

International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)

Open Access Article Processing Charge (APC)

Reviews & Testimonials

Publishing with IGI Global has been very productive for me. Over the years, I have seen how IGI Global’s technological capabilities have come to the fore with their book publishing system, which vastly simplifies the process, particularly the uploading of manuscript contents, the double-anonymized peer review process, and the book proofing. IGI Global has given me a way to speak to the larger world about important research and work.

- Dr. Shalin Hai-Jew (Kansas State University, USA)

Publishing with IGI Global has been a very positive experience. We have been guided through the very complicated process swiftly and securely by simply following their concise instructions. The response to the first edition was much greater than expected, I think due to the excellent marketing system of IGI Global. The ability to get the book delivered to the world is not less important than the writing of it. As authors, we are very grateful to IGI Global for all of their efforts on our behalf.

- John Radke, BM, MBA

It was quite a delight to be published with IGI Global. The process itself was simple and supportive. I know they have a huge readership across the world. I am happy that my works are part of this research family.

- Mr. Dhaval Joshi (Senior Product Manager at Tencent in Shenzhen, China)

Publishing with IGI Global has allowed me to contribute new work across my diverse research interests…I appreciate the IGI Global mission to disrupt the scholarly publishing community with its systematic process for expert peer review and inter/transdisciplinary subject areas.

- Dr. Robin Throne (Northcentral University, USA)

Having released several books and a number of other research publications with IGI Global, I am more than happy to continue this collaboration in a friendly environment created by IGI Global staff. I definitely look forward to collaborating with IGI Global in the future heartily and endorse this outstanding publisher to all my colleagues.

- Dr. Vasilii Erokhin (Harbin Engineering University, China)

The experience with IGI Global has been positive because they are open to new ideas and offer a variety of opportunities for scientists to inform the society about current research, start discussions on emerging research trends, and provide a platform for the development of new knowledge.

- Dr. Linda Daniela (University of Latvia, Latvia)

News & Media

How are Predatory Publishers Preying on Uninformed Scholars? Don’t Be a Victim

Open Access Approaches: Benefits for Researchers, Librarians, and Publishers

Journal Catalog 2021/2022

Please click here for information regarding editorial board roles and responsibilities.

Editorial Board

Editors-in-Chief: Ahmad Taher Azar, Prince Sultan University, Riyadh, Saudi Arabia & Benha University, Benha https://orcid.org/0000-0002-7869-6373; Ghazy Assassa, Faculty of Engineering at Shoubra, Benha University
Managing Editor: Nashwa Ahmad Kamal, Cairo University, Egypt
Associate Editors: Asadullah Shaikh, Najran Univiversity, Saudi Arabia https://orcid.org/0000-0003-4806-6159; Debajyoti Mukhopadhyay, Bennett University, India https://orcid.org/0000-0002-8071-4091; Pratap Mandal, Indian Institute of Management Shillong, India https://orcid.org/0000-0002-0300-4002; Sebastian Floerecke, University of Passau, Germany https://orcid.org/0000-0003-0489-8551; Sundarapandian Vaidyanathan, Vel Tech University, India
Editorial Review Board: A.V. Senthil Kumar, Hindusthan College of Arts & Science, India https://orcid.org/0000-0002-8587-7017; Abdelkader Derbali, Higher Institute of Informatics and Management of Kairouan, Tunisia https://orcid.org/0000-0003-4098-3120; Aditya Singh, Amrita Vishwa Vidyapeetham, India https://orcid.org/0000-0001-9347-5627; Akira Kamashida, Yokohama National University, Japan; Arthur Tatnall, Victoria University, Australia; Bill Hefley, University of Pittsburgh, United States; David Pym, University College London, United Kingdom; Dragan Gasevic, Monash University, Canada; Fahri Özsungur, Mersin University Faculty of Economics and Administrative Sciences, Turkey https://orcid.org/0000-0001-6567-766X; Faisal Talib, Aligarh Muslim University, India https://orcid.org/0000-0002-3982-3798; Francois Pinet, INRAE, France; Gangadharan G R, Institute for Development & Research in Banking Technology, India; Greg Lewin, NYP Health System, United States; Hamza Gharsellaoui, Carthage College, United States https://orcid.org/0000-0002-6171-2621; Henry Chesbrough, University of California - Berkeley, United States; Jie Zhou, Tsinghua University, China; Jim Spohrer, ISSIP, United States https://orcid.org/0000-0002-9864-2735; Jin Xu, Vulcan.Inc., United States; João Falcão e Cunha, Universidade do Porto, Portugal; Jose Manuel Saiz-Alvarez, Catholic University of Avila, Spain, & Catholic University of Santiago de Guayaquil, Ecuador https://orcid.org/0000-0001-6435-9600; Klaus-Peter Fähnrich, University of Leipzig, Germany; Li Weiping, Peiking University, China; Lincoln Wood, University of Otago, New Zealand https://orcid.org/0000-0003-3385-6561; Lorna Uden, Staffordshire University, United Kingdom https://orcid.org/0000-0002-8598-7355; Maiendra Moodley, Maiendra Moodley and Associates, South Africa https://orcid.org/0000-0002-5440-5789; Manuel Mora, Autonomous University of Aguascalientes, Mexico https://orcid.org/0000-0003-1631-5931; Martin Fellenz, Trinity College Dublin, Ireland; Michael Devetsikiotis, North Carolina State University, United States; Mohamad Amin Kaviani, Université du Québec à Montréal, Cyprus https://orcid.org/0000-0001-7675-7067; Monique Snoeck, KU Leuven, Belgium https://orcid.org/0000-0002-3824-3214; Muaz Niazi, National University of Science & Technology, Pakistan https://orcid.org/0000-0002-2259-6824; Muhammad Irwan Padli Nasution, Universitas Islam Negeri Sumatera Utara, Indonesia https://orcid.org/0000-0001-9597-1210; Nadia Papamichail, University of Manchester, United Kingdom; Patricia Ordóñez de Pablos, University of Oviedo, Spain; Paul Rohmeyer, Stevens Institute of Technology, United States; Prof. Khaled Fouad, Egypt; Rajeeb Dey, National Institute of Technology Silchar, India https://orcid.org/0000-0002-6573-0114; Reza Ghasemy Yaghin, Amirkabir University of Technology, Iran, Islamic Republic Of; Richard Larson, Massachusetts Institute of Technology (MIT), United States; Robert Harmon, Portland State University (Emeritus), United States; Robert Winter, University of St. Gallen, Switzerland; Robin Qiu, Penn State Great Valley, United States; Rodney Clarke, University of Wollongong, Australia https://orcid.org/0000-0002-5810-4254; Rory O’Connor, Dublin City University, Ireland https://orcid.org/0000-0001-9253-0313; Rutilio Rodolfo López Barbosa, Universidad de Colima, Mexico https://orcid.org/0000-0001-9609-4774; Shahjahan Masud, University of Central Punjab, Lahore, Pakistan; Stuart Galup, Florida Atlantic university, United States; Vadim Ermolayev, Zaporozhye State University, Ukraine; Vesa Salminen, HAMK, Finland; Witold Abramowicz, Poznan University of Economics, Poland; Yasmin Merali, University of Hull, United Kingdom; Zhongjie Wang, Harbin Institute of Technology, China

Reviewer Application

Peer Review

The peer review process is the driving force behind all IGI Global books and journals. All IGI Global reviewers maintain the highest ethical standards and each manuscript undergoes a rigorous double-anonymized peer review process, which is backed by our full membership to the Committee on Publication Ethics (COPE). The full publishing process and peer review are conducted within the IGI Global eEditorial Discovery® online submission system and on average takes 30 days. Learn More

IGI Global book and journal editors and authors are provided written guidelines and checklists that must be followed to maintain the high value that IGI Global places on the work it publishes. IGI Global reviewers are an important component of the scholarly process and therefore are instructed to provide comprehensive, detailed appraisals of work that they are reviewing to assist the author in improving the quality and usability of the presented research. It is the policy of IGI Global to maintain high ethical standards in all publications. These standards pertain to all books, journals, chapters, and articles accepted for publication. View Full Ethics and Malpractice Statement

Review for This Journal

To apply to become a reviewer for an IGI Global journal, you must complete the ad hoc reviewer application form. As an ad hoc reviewer, you have the valuable opportunity to review some of the most advanced scholarly research manuscripts in the field and the overall success of the journal is dependent on your reviews. As such, ad hoc reviewers are appointed to serve for one year and upon completion of this term, ad hoc reviewers will have the potential to be promoted to a full editorial review board member based on the timeliness and quality of the reviews received. Learn More

Editorial Policy

IGI Global holds its journals to the highest ethical practices. View Full Editorial Policy

Ethics and Malpractice

Contact

Submission-Related Inquiries
Prof. Ahmad Taher Azar
Prof. Ghazy Assassa
Editors-in-Chief
International Journal of Service Science, Management, Engineering, and Technology
Email: aazar@igi-global.com
Email: ghazyassassa@gmail.com

Author Services Inquiries
For inquiries involving pre-submission concerns, please contact the Journal Development Division:
journaleditor@igi-global.com

Open Access Inquiries
For inquiries involving publishing costs, APCs, etc., please contact the Open Access Division:
openaccessadmin@igi-global.com

Production-Related Inquiries
For inquiries involving accepted manuscripts currently in production or post-production, please contact the Journal Production Division:
journalproofing@igi-global.com

Rights and Permissions Inquiries
For inquiries involving permissions, rights, and reuse, please contact the Intellectual Property & Contracts Division:
contracts@igi-global.com

Publication-Related Inquiries
For inquiries involving journal publishing, please contact the Acquisitions Division:
acquisition@igi-global.com

Discoverability Inquiries
For inquiries involving sharing, promoting, and indexing of manuscripts, please contact the Citation Metrics & Indexing Division:
indexing@igi-global.com

Editorial Office
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