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What is Relational Coordination

Chapter 6
Management and Inter/Intra Organizational Relationships in the Textile and Apparel Industry
The management of communication and shared goals, shared goals and mutual respect with the purpose of task integration.
Published in Chapter:
Challenges for Measuring Value Chain Relation Coordination of SMEs of the Textile and Apparel Industry: The Case of a Small Family Industrial Safety Footwear Firm of Ambato, Ecuador
Marcela Karina Benítez Gaibor (Technical University of Ambato, Ecuador), Juan Pablo Martínez Mesías (Technical University of Ambato, Ecuador), and Ernesto Alfredo Jara Vásquez (Technical University of Ambato, Ecuador)
Copyright: © 2020 |Pages: 22
DOI: 10.4018/978-1-7998-1859-5.ch006
Abstract
The objective of this chapter is to propose a methodology for the measurement of value chain relational coordination of SMEs. For this purpose, the case of the measurement of relational coordination of the value chain of a small safety footwear company of Ambato, Ecuador is analyzed. The results of the analysis show that the measurement of relational coordination in the value chain of SMEs presents several challenges. Some of the challenges are the result of some characteristics of SMEs such as the lack of strategy, processes, and functions formalization. Other challenges are derived from the size and power asymmetry of chain members and the geographical distance between them. Five steps are proposed for the measurement of relational coordination of the value chain of SMEs.
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Chapter 25
Financial Implications of Relationship Marketing in Airline Business
Relational coordination is a research model which is developed and proposed by Gittell in 2002. The model is used to assess organizational coordination in four airlines in the United States. The idea of relational coordination is based on the interactive nature between both relationships and communication in business environment. A higher level of relational coordination will then affect organizational outputs as in efficiency and quality in operations. Relational coordination can be used for measuring and analyzing the communication and relationships networks through which work is coordinated across functional and organizational boundaries.
Published in Chapter: Financial Implications of Relationship Marketing in Airline Business; From: Handbook of Research on Behavioral Finance and Investment Strategies: Decision Making in the Financial Industry
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Chapter 5
Analysis of the Quality of Relationships in the Footwear Sector: A Study of the Footwear Producers of the Province of Tungurahua, Ecuador
A theory proposed by Jody Hoffer Gittell that affirms that an effective coordination is achieved through high quality communication and shared goals, shared knowledge and mutual respect.
Published in Chapter: Analysis of the Quality of Relationships in the Footwear Sector: A Study of the Footwear Producers of the Province of Tungurahua, Ecuador; From: Management and Inter/Intra Organizational Relationships in the Textile and Apparel Industry
Full Text Chapter Download: US $37.50 Add to Cart
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