Impact of AI and Tech-Driven Solutions in Hospitality and Tourism

Impact of AI and Tech-Driven Solutions in Hospitality and Tourism

Mohammad Badruddoza Talukder, Sanjeev Kumar, Pankaj Kumar Tyagi
Pages: 350
DOI: 10.4018/979-8-3693-6755-1
ISBN13: 9798369367551|ISBN13 Softcover: 9798369367568|EISBN13: 9798369367575
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Editor/Author Biographies
Mohammad Badruddoza Talukder is an Associate Professor, College of Tourism and Hospitality Management, International University of Business Agriculture and Technology, Dhaka, Bangladesh. He has been teaching various courses in the Department of Tourism and Hospitality at various universities in Bangladesh since 2009. His research areas include tourism management, hotel management, hospitality management, food & beverage management, and accommodation management, where he has published research papers in well-known journals in Bangladesh and abroad. Mr. Talukder is one of the executive members of the Tourism Educators Association of Bangladesh. He has led training and counseling for a wide range of hospitality organizations in Bangladesh. As an administrator, Mr. Talukder served as a debate advisor at the University, coordinator for courses and exams in the Department of Tourism and Hotel Management. He has experience as a manager in various business class hotels in Bangladesh. He is one of the certified trainers for the food and beverage service department of the SIEP project from Bangladesh. He just become an honorary facilator at Bangladesh Tourism Board's Bangabandhu international tourism and hospitality training institute.
Pankaj Tyagi is an accomplished academician, researcher, and consultant. He is presently working as Professor at Chandigarh University, Mohali, India. Dr. Tyagi is an alumnus of Hemwati Nandan Bahuguna Garhwal University (Central University) and Kurukshetra University. He has over 2 decades of experience in the industry, teaching, training, consultancy, and expertise in destination management, travel process and disruptive technologies. He has published over 40 research papers in international journals indexed in the quality database and authored/edited 10 books with premium publications Like IGI-GLOBAL, Emerald Publications, CRC, Apple Academic Press and many more. He is a reviewer for many international tourism, management, and technology journals. His area of expertise is Travel Technologies, Sustainable Development Goals, Disruptive Technologies, Community Based Tourism, Meaningful Tourism, Hospitality Operations, Events and Festivals, Digital Innovation in Service Sector etc.
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