Impact of AI and Tech-Driven Solutions in Hospitality and Tourism

Impact of AI and Tech-Driven Solutions in Hospitality and Tourism

Pages: 300
DOI: 10.4018/979-8-3693-6755-1
ISBN13: 9798369367551|ISBN13 Softcover: 9798369367568|EISBN13: 9798369367575
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Description & Coverage
Description:

The business strategy for the hospitality and tourism industries has seen significant transformations in the 21st century due to market volatility and technological advances. This industry stands at the threshold of a technological revolution because of its competitive nature. Over the past few years, rapid advancements in artificial intelligence (AI), data analytics, and emerging technologies have reshaped hospitality and tourism. From personalized guest experiences to streamlined operations and sustainable tourism practices, these innovations are redefining the essence of hospitality and tourism. This edited volume, "Impact of AI in Tech-Driven Solutions in Hospitality and Tourism," endeavors to delve into the profound impact of AI and technology in this ever-evolving industry. The world of hospitality and tourism is inherently dynamic, with businesses constantly seeking innovative ways to cater to the evolving demands of travelers. Historically, the industry has embraced technology to enhance the guest experience and optimize operations. However, the recent surge in AI and tech-driven solutions has introduced a new dimension to this transformation. The overarching theme of this book is to explore how AI and technology are catalyzing change across various facets of the hospitality and tourism sectors. We aim to comprehensively overview the latest developments, challenges, and opportunities in this rapidly evolving landscape.

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Editor/Author Biographies
Mohammad Badruddoza Talukder is an Associate Professor, College of Tourism and Hospitality Management, International University of Business Agriculture and Technology, Dhaka, Bangladesh. He has been teaching various courses in the Department of Tourism and Hospitality at various universities in Bangladesh since 2009. His research areas include tourism management, hotel management, hospitality management, food & beverage management, and accommodation management, where he has published research papers in well-known journals in Bangladesh and abroad. Mr. Talukder is one of the executive members of the Tourism Educators Association of Bangladesh. He has led training and counseling for a wide range of hospitality organizations in Bangladesh. As an administrator, Mr. Talukder served as a debate advisor at the University, coordinator for courses and exams in the Department of Tourism and Hotel Management. He has experience as a manager in various business class hotels in Bangladesh. He is one of the certified trainers for the food and beverage service department of the SIEP project from Bangladesh. He just become an honorary facilator at Bangladesh Tourism Board's Bangabandhu international tourism and hospitality training institute.
Pankaj Kumar Tyagi is an accomplished academician, researcher, and consultant. He is presently working as Professor at Chandigarh University, Mohali, India. Dr. Tyagi is an alumnus of Hemwati Nandan Bahuguna Garhwal University (Central University) and Kurukshetra University. He has more than 21 years of experience in the industry, teaching, training, consultancy, and expertise in destination management, travel process and disruptive technologies. He has published over 40 research papers in international journals indexed in the quality database and authored/edited 12 books. He is a reviewer for many international journals in tourism, management, and technology.
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