Kuanchin Chen

The original conceptualization of usability was ease of use, this was later expanded into a multi-dimensional construct in ISO standards and usability literature. Such an...

Perceived utility is among the many factors that influence a buyer's purchase intention in online auctions. In this study, the authors examined a model for the predictors of...

The original conceptualization of usability was ease of use, this was later expanded into a multi-dimensional construct in ISO standards and usability literature. Such an...

Computer mediated communication (CMC) technologies have benefited business organizations in many ways. Although there have been numerous studies on email use, studies have only...

Technology is a double-edged sword that not only brings convenience, but also allows for easier way to collect, explore, and exchange information on or off line. Consumer...

Sharing, disseminating, and presenting data in digital format is not just a fad, but it is becoming part of our life. Without careful planning, digitized resources could easily...

Strictly speaking, the term Usability has evolved from ease of use to also include design and presentation aspects. A large amount of research has been conducted using this wider...

Businesses need to understand privacy conditions and implications to ensure that they are in compliance with legal constraints and do not step on consumers’ rights for privacy....

This chapter provides a brief overview of Web interactivity. It highlights current research findings on interactivity from several academic disciplines and offers insights on...

Usability is an acknowledged important aspect of any system or product design. Many times it is related to not only product features, but also ultimately profit that can be...

Protecting personal information while Web surfing has become a struggle. This is especially the case when transactions require a modicum of trust to be successfully completed....

Enterprise portals present a great opportunity to bridge online applications with the back-end business systems. Although enterprise portals are now widely adopted in the...

Digital representation of data is becoming popular as technology improves our ways of information dissemination, sharing and presentation. Without careful planning, digitized...

Businesses need to understand privacy conditions and implications to ensure they are in compliance with legal constraints and do not step on consumers’ rights or trust. Personal...

With the interactive capabilities on the Internet, business activities such as product display, order placing and payment are given a new facelift (Liu & Shrum, 2002). Consumer...

Usability is an acknowledged important aspect of any system or product design. Researchers have found that a good interface design promotes higher mutuality (feeling similar and...

Web-based learning (a major subcomponent of the broader term “distance learning”) is one of the tools with which education is delivered at a distance electronically. There seems...