Leadership Consciousness to CSR: Royal Industrial Trading Co.

Suhail Sultan (Birzeit University, Palestine) and Imad Rjoub (Royal Industrial Trading Co., Palestine)
Copyright: © 2014 |Pages: 90
EISBN13: 9781466659032|DOI: 10.4018/978-1-4666-5067-1.ch005
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Abstract

The purpose of this case study is to discuss the leadership role in Corporate Social Responsibility (CSR) and thus on the company’s competitiveness, performance, and reputation. The case highlights the adoption of CSR as a long-term strategy in a manufacturing family business located within a highly volatile country in the Arab world where awareness of CSR is not prevailing. By interviewing the owners and senior managers of Royal Industrial Trading Company, one is able to understand how they view their social responsibilities and how they insert CSR into the company’s strategy. Royal has a number of corporate social responsibility policy aims but its current disclosures do not provide a sufficient level of detail to adequately assess the social impact of their activities or link their activities to the achievement of specific stated social aims. The company is enjoying the rewards of improved competitive position, the benefit to their shareholders, and the benefit to the society at large.
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