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ICTs for Improved Service Delivery: A Case of Smart Switch Card of the Social Safety Nets Programs in Botswana

Keba Hulela (Botswana College of Agriculture, Botswana)

EISBN13: 9781466602243|DOI: 10.4018/978-1-60960-117-1.ch013

OnDemand Chapter PDF Download Download link provided immediately after order completion

Abstract

The adoption of ICT smart switch cards in Botswana as a new strategy is to offset the socio-economic constraints experienced by the vulnerable people in the society. This chapter provides background of UEPS ICT smart switch card, setting-the-stage, project overview, challenges, and further readings on similar themes related to ICT usage in the social program.

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ICTs for Improved Service Delivery: A Case of Smart Switch Card of the Social Safety Nets Programs in Botswana

Abstract