Journal Contents: International Journal of E-Services and Mobile Applications (IJESMA)

Volume 16 (2024)
Issue 1
Volume 15 (2023)
Issue 1
Article 2
The Usability of Management Information Systems Applications (pages 1-13)
Husam AlFahl (Taibah University, Saudi Arabia)
Article 23
The Catalytic Role of Mobile Banking to Improve Financial Inclusion in Developing Countries (pages 1-21)
Ana Kundai Muchandigona (Tshwane University of Technology, South Africa), Billy Mathias Kalema (University of Mpumalanga, South Africa)
Article 25
Blockchain Maturity of Ghanaian Financial Institutions and Their Readiness to Adopt Distributed Ledger for KYC Processes (pages 1-24)
Forgor Lempogo (Ghana Communication Technology University, Ghana), Willian Leslie Brown-Acquaye (Ghana Communication Technology University, Ghana), Millicent Agangiba (University of Mines and Technology, Ghana), Daniel Selassie Kwasi Twumasi (IT Consortium, Ghana)
Article 43
E-Banking Adoption by Algerian Bank Customers: Towards an Integrated Model (pages 1-20)
Mohammed Bellahcene (LEPPESE Laboratory, University Centre of Maghnia, Algeria), Hela Latreche (LEPPESE Laboratory, University Centre of Maghnia, Algeria)
Article 56
Bi-Model Engagement Emotion Recognition Based on Facial and Upper-Body Landmarks and Machine Learning Approaches (pages 1-13)
Haifa F. Alhasson (Department of Information Technology, College of Computer, Qassim University, Buraydah, Saudi Arabia), Ghada M. Alsaheel (Department of Information Technology, College of Computer, Qassim University, Buraydah, Saudi Arabia), Noura S. Alharbi (Department of Information Technology, College of Computer, Qassim University, Buraydah, Saudi Arabia), Alhatoon A. Alsalamah (Department of Information Technology, College of Computer, Qassim University, Buraydah, Saudi Arabia), Joud M. Alhujilan (Department of Information Technology, College of Computer, Qassim University, Buraydah, Saudi Arabia), Shuaa S. Alharbi (Department of Information Technology, College of Computer, Qassim University, Buraydah, Saudi Arabia)
Article 88
Assessing the Success of Mobile Banking in Saudi Arabia: Re-Specification and Validation of the DeLone and McLean Model (pages 1-24)
Olfa Bouhlel (College of Business (ISGS), University of Sousse, Tunisia), Karim Garrouch (College of Administrative and Financial Sciences, Saudi Electronic University, Saudi Arabia), Mohamed Nabil Mzoughi (College of Business Administration, Dar Al-Uloom University, Saudi Arabia)
Volume 14 (2022)
Issue 1
Article 1
Beliefs, Attitudes, and Behaviour Towards Marketing Communication on Social Networks: A Comparative Study of the Two CEE Countries (pages 1-14)
Denis Tomše (Ljubljana School of Business, Slovenia), Boris Snoj (Faculty of Economics and Business, University of Maribor, Slovenia), Borut Milfelner (Faculty of Economics and Business, University of Maribor, Slovenia)
Article 7
Novelties and Benefits of Fintech in the Financial Industry (pages 1-25)
Ivana Martinčević (University North, Croatia), Sandra Črnjević (Faculty of Economics and Business, University of Zagreb, Croatia), Igor Klopotan (Polytechnic of Međimurje, Croatia)
Article 32
Behavioural Intention Determinants of Augmented Reality Technology Adoption in Supermarkets/Hypermarkets (pages 1-22)
Ivan Jajić (Faculty of Economics and Business, University of Zagreb, Croatia), Mario Spremić (Faculty of Economics and Business, University of Zagreb, Croatia), Ivan Miloloža (Faculty of Dental Medicine and Health, University of Osijek, Croatia)
Article 33
Leveraging Financial Inclusion Through Technology-Enabled Services Innovation: A Case of Economic Development in India (pages 1-13)
Rajeev Dwivedi (Eastern Washington University, Spokane, USA), Melfi Alrasheedi (King Faisal University, Saudi Arabia), Pradeep Dwivedi (Independent Researcher, India), Berislava Starešinić (Privredna banka d.d., Croatia)
Article 34
The Impact of Innovative Capabilities and Innovation Types on the Financial Performances of Insurance Companies (pages 1-23)
Tanja Kamenjarska (Faculty of Economics, Ss. Cyril and Methodius University, Skopje, Macedonia), Mario Spremić (Faculty of Economics and Business, University of Zagreb, Croatia), Ivan Miloloža (Faculty of Dental Medicine and Health, University of Osijek, Croatia)
Article 45
The Effects of Task Service Fit on Brand Loyalty: A Study of Branded Apps (pages 1-19)
Trang P. Tran (East Carolina University, USA), Christopher P. Furner (East Carolina University, USA), Ilia Gugenishvili (Åbo Akademi University, Finland)
Article 46
The Effect of Culture on Performance Expectancy, Intention, and Trust in Mobile Payment Adoption (pages 1-16)
Tuan Anh Nguyen (National Academy of Education Management, Vietnam), Martin Dick (RMIT University, Australia), Binh Thi Thanh Nguyen (Hanoi National University of Education, Vietnam), Giang Le Quynh Vu (National Academy of Education Management, Vietnam), Luan Thi Bich Nguyen (Costa Group, Australia), Hiep Dinh Le (National Academy of Education Management, Vietnam)
Article 47
Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana (pages 1-16)
Masud Ibrahim (Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development, Ghana), Robert Ebo Hinson (University of Ghana, Ghana & University of Kigali, Rwanda & Durban University of Technology, South Africa), Arthur Stephen (Valley View University, Ghana)
Article 48
Demystifying the Effect of Flow Experience for Mobile App-Based E-Services: A Moderated Mediation Study (pages 1-26)
Md Rifayat Islam Rushan (East West University, Bangladesh), S. S. M. Sadrul Huda (East West University, Bangladesh)
Article 49
An Empirical Study of Consumer Attitude Toward Adoption of Online Food Ordering App (pages 1-18)
Utkal Khandelwal (Madhav Institute of Technology and Science, Gwalior, India), Trilok Pratap Singh (Madhav Institute of Technology and Science, Gwalior, India)
Article 50
Unsupervised Machine Learning to Identify Positive and Negative Themes in Jordanian mHealth Apps (pages 1-21)
Mohammad Salem Alhur (Universidade de Santiago de Compostela, Spain & University of Jordan, Jordan), Shaher Alshamari (Primary Health Care Corporation, Qatar), Judit Oláh (John von Neumann University, Hungary & University of Johannesburg, South Africa), Hanadi Aldreabi (University of Jordan, Jordan)
Article 52
A Study on Purchase Intention of Agricultural Produce on Shopee Live-Streaming in Malaysia (pages 1-13)
Wen Xin Hong (INTI International University, Malaysia), Wong Chee Hoo (INTI International University, Malaysia)
Article 60
Consumer Engagement With Visual Content on Instagram: Impact of Different Features of Posts by Prominent Brands (pages 1-21)
Wan Nurhayati Abdul Rahman (University of Nottingham, Malaysia), Dilip S. Mutum (University of Nottingham, Malaysia), Ezlika M. Ghazali (University of Malaya, Malaysia)
Article 61
Drivers of Social Media Networking Site Continuance Intention in Jordan and South Africa: Do National Cultural Differences Matter? (pages 1-29)
Daniel K. Maduku (University of Johannesburg, South Africa), Emad A. Abu-Shanab (Qatar University, Qatar)
Article 62
Customers' Perceived Value, Satisfaction, and Loyalty in Online Securities Trading: Do Moderating Effects of Technology Readiness Matter? (pages 1-24)
Phan Dien Vy (Banking University at Ho Chi Minh City, Vietnam), Thang Dinh (FPT University, Vietnam), Lam Trong Vu (Communist Review, Vietnam), Long Pham (University of Louisiana at Monroe, USA)
Article 63
A Structural Equation Modelling of Governing Factors Influencing Patient Acceptance of Mobile Health in Saudi Arabia: A Modified UTAUT Model (pages 1-17)
Tamim Alkhalifah (Department of Computer Science, College of Science and Arts in Ar Rass, Qassim University, Saudi Arabia)
Article 65
Performance Evaluation of Mobile Network Operators Based on Input-Oriented Constant Return to Scale Model (pages 1-17)
Ahmed Tijjani Ishaq (Technical Department, AJISAQ Limited, Nigeria), Adeyemi Abel Ajibesin (School of Engineering, American University of Nigeria, Nigeria)
Article 66
Social Media at the Workplace: An Empirical Analysis of the Effects on Employee Innovative Behavior and Job Performance (pages 1-16)
Lejla Turulja (School of Economics and Business, Univeristy of Sarajevo, Bosnia and Herzegovina), Elma Delalić (Deloitte, Bosnia and Herzegovina), Nijaz Bajgoric (School of Economics and Business, Univeristy of Sarajevo, Bosnia and Herzegovina)
Article 67
Coupling of Dimensionality Reduction and Stacking Ensemble Learning for Smartphone-Based Human Activity Recognition (pages 1-15)
E. Ramanujam (Department of Computer Science and Engineering, National Institute of Technology Silchar, Assam, India), L. Rasikannan (Department of Computer Science and Engineering, Alagappa Chettiar Government College of Engineering, India), Balasubramanian A. (Department of Computer Science and Engineering, Alagappa Chettiar Government College of Engineering, India)
Article 68
Analysis of Factors Affecting Intent to Use Mobile Commerce Services in India (pages 1-21)
Richa Misra (Jaipuria Institute of Management, Noida, India), Renuka Mahajan (Jaipuria Institute of Management, Noida, India), Nidhi Singh (Jaipuria Institute of Management, Noida, India)
Article 69
The Role of Social Media Usage and Engagement on Purchase Intentions for Fashion Brands (pages 1-14)
Marsela Thanasi-Boçe (College of Business Administration, American University of the Middle East, Kuwait), Jusuf Zeqiri (South East European University, Tetovo, North Macedonia), Selma Kurtishi-Kastrati (College of Business Administration, American University of the Middle East, Kuwait)
Article 72
Mining Self-Defined Business Process in Electronic Administration (pages 1-23)
Zineb Lamghari (LRIT, CNRST (URAC 29), Rabat IT Center, Faculty of Sciences, Mohammed V University, Morocco), Rajaa Saidi (SI2M Laboratory, National Institute of Statistics and Applied Economics, Morocco), Maryam Radgui (National Institute of Statistics and Applied Economics, Morocco), Moulay Driss Rahmani (Faculty of Sciences, Mohammed V University, Morocco)
Article 72
Do Females Intend to Use Gamified Virtual Currency in E-Tailing?: An Empirical Study (pages 1-16)
Anoop George (Cochin University of Science and Technology, India), Sebastian Joy Panattil (Cochin University of Science and Technology, India), Manu Melwin Joy (Cochin University of Science and Technology, India)
Article 73
A Collaborative Mining-Based Decision Support Model for Granting Personal Loans in the Banking Sector (pages 1-23)
Amira M. Idrees (Faculty of Computers and Information, Fayoum University, Egypt), Ayman E. Khedr (Faculty of Computers and Information Technology, Future University in Egypt, Egypt)
Article 73
The Online Betting Behavior of Sport Lottery Consumers (pages 1-18)
Li-Wei Liu (Chaoyang University of Technology, Taiwan), Ying-Hsiao Lai (Chaoyang University of Technology, Taiwan), Tsung-Hua Hsieh (Chaoyang University of Technology, Taiwan)
Article 74
Youth and Multiplayer Mobile Games Adoption: The Effects of Individual Gratifications, Novelty Seeking, and Social Norms (pages 1-23)
Saurabh Gupta (Jaipuria Institute of Management, Ghaziabad, India), Nidhi Mathur (Jaipuria Institute of Management, Ghaziabad, India)
Article 75
Article 76
Predicting Customer Loyalty in the Mobile Banking Setting: An Integrated Approach (pages 1-22)
Nhuong Bui (National Economics University, Vietnam), Zachary Moore (University of Lousiiana at Monroe, USA), Hayden Wimmer (Georgia Southern University, USA), Long Pham (University of Louisiana at Monroe, USA)
Article 77
Exploring Consumer Adoption of Mobile Shopping Apps From a Perspective of Elaboration Likelihood Model (pages 1-18)
Thi Huong Giang Vo (Fengchia University, Taiwan), Kuang-Wen Wu (Fengchia University, Taiwan)
Article 78
Sports Tourism Products: Social Media Perspective (pages 1-21)
Ana-Marija Stjepić (Faculty of Economics and Business, University of Zagreb, Croatia), Damjan Pintar (Faculty of Economics and Business, University of Zagreb, Croatia), Tamara Ćurlin (Faculty of Economics and Business, University of Zagreb, Croatia)
Article 79
End-User Approach to Evaluating Costs and Benefits of Smart City Applications (pages 1-15)
Mario Jadrić (Faculty of Economics, Business, and Tourism, University of Split, Croatia), Tea Mijač (Faculty of Economics, Business, and Tourism, University of Split, Croatia), Maja Ćukušić (Faculty of Economics, Business, and Tourism, University of Split, Croatia)
Article 80
Achieving Recommendation Intention in Mobile Banking: A Serial Mediation Approach (pages 1-21)
Sushma Vishnani (Jaipuria Institute of Management, Lucknow, India), Shalini Nath Tripathi (Jaipuria Institute of Management, Lucknow, India), Shalini Srivastava (Jaipuria Institute of Management, Noida, India)
Article 81
Intention of Personal Information Disclosure in Mobile Payment Apps (pages 1-14)
Mai Thi Thu Le (National Economics University, Vietnam), Hien Thu Pham (National Economics University, Vietnam), Minh Thi Nguyet Tran (National Economics University, Vietnam), Thao Phuong Le (National Economics University, Vietnam)
Article 82
Usefulness and Satisfaction With the ERP Systems in BiH Companies (pages 1-14)
Vesna Pavković (Company “Planet”, Bosnia and Herzegovina), Dražena Gašpar (Faculty of Economics, University of Mostar, Bosnia and Herzegovina), Mirela Mabić (Faculty of Economics, University of Mostar, Bosnia and Herzegovina)
Article 83
The Role of Social Media in Creativity Management in Advertising Agencies (pages 1-18)
Andrea Rubik (Faculty of Economics and Business, University of Zagreb, Croatia)
Issue 2
Issue 3
Issue 4
Volume 13 (2021)
Issue 1
Article 1
“Hey Alexa, Let's Shop”: Millennials' Acceptance of Voice-Activated Shopping (pages 1-14)
Katelyn Sorensen (University of Nebraska-Lincoln, USA), Jennifer Johnson Jorgensen (University of Nebraska-Lincoln, USA)
Article 2
Differences of E-Learning Systems With the Focus on Moodle and Blackboard Systems (pages 15-30)
Krešimir Buntak (University North, Croatia), Maja Mutavdžija (University North, Croatia), Matija Kovačić (University North, Croatia)
Article 3
Using Bibliometric Analysis to Measure and Understand the Gender Gap in Published Computing Books: Gender Gap in Computer Science (pages 31-44)
Arbana Kadriu (SEE University, Macedonia), Kosovare Sahatqija (SEE University, Macedonia), Lejla Abazi-Bexheti (SEE University, Macedonia)
Article 4
Usage Behaviors on Snapchat, Instagram, and WhatsApp: Between-Group Analyses (pages 45-59)
Abdullah J. Sultan (College of Business Administration, Kuwait University, Kuwait)
Article 5
Trends in the Online Booking of Hotel Accommodation (pages 60-76)
Tina Vukasović (DOBA Faculty and International School for Social and Business Studies, Slovenia), Vlaho Mihač (PHOBS, Croatia)
Issue 2
Article 1
Enterprise Crowdsourcing and Organizational Culture: Lessons From an Engineering Consultancy (pages 1-20)
Ada Scupola (Roskilde University, Denmark), Hanne Westh Nicolajsen (IT University of Copenhagen, Copenhagen, Denmark)
Article 2
Typology of Digital Business Models in Tourism (pages 21-42)
Helena Zentner (Zenadian d.o.o, Croatia), Mario Spremić (Faculty of Economics and Business, University of Zagreb, Croatia)
Article 3
Supply Chain Management Supported by E-Invoicing: Cluster Analysis Approach to E-Invoicing (pages 43-59)
Amir Klinčar (M&R doo, Bosnia and Herzegovina), Jovana Zoroja (University of Zagreb, Croatia)
Article 4
A Study on Behavior Intention to Adopt Mobile Banking Apps (pages 60-72)
Phan Dai Thich (University of Miskolc, Miskolc, Hungary & Banking Academy of Vietnam, Hanoi, Vietnam)
Article 5
Patient-Physician Communication in Depression: The Role of a Mobile Solution Using Messaging Services (pages 73-89)
Ana Margarida Pisco Almeida (University of Aveiro, Portugal), Margarida Figueiredo-Braga (Faculty of Medicine, University of Porto, Portugal), Hugo Almeida (Hospital Magalhães Lemos, Portugal)
Issue 3
Article 1
Examining the Factors Influencing the Intention to Adopt Cloud ERP Systems by SMEs in Jordan (pages 1-27)
Ahmad Ibrahim Habahbeh (Al-Hussein Bin Talal University, Jordan), Ahmad Hamza Obidat (Al-Hussein Bin Talal University, Jordan)
Article 2
Board Information Technology Governance and Business Agility: An Empirical Analysis Among Bosnian Enterprises (pages 28-49)
Admir Kozlica (Health Centre Bihać, Bosnia and Herzegovina)
Article 3
The Impact of Services Quality Factors on Improving Actual Used for Mobile Application: Customer Engagement as Mediating Variable (pages 50-70)
Samer Alhawari (The World Islamic Sciences and Education University, Jordan), Khaled Mahmoud Al. Shawabkeh (The World Islamic Sciences and Education University, Jordan)
Article 4
Segmentation Approach for Athleisure and Performance Sport Retailers Based on Data Mining Techniques (pages 71-85)
Sunčica Rogić (Faculty of Economics, University of Montenegro, Montenegro), Ljiljana Kašćelan (Faculty of Economics, University of Montenegro, Montenegro)
Article 5
E-Government in the Republic of Croatia: Current State and Challenges (pages 86-116)
Denis Hrestak (Rivulus, Croatia)
Issue 4
Special Issue on Disruptive Technologies Changing Business and Communication
Guest Editorial Preface
Sanja Seljan (Faculty of Humanities and Social Sciences, Information and Communication Sciences, University of Zagreb, Croatia)
Article 1
Measuring Customer Satisfaction With the University Front Line Services Using Association Rules (pages 1-15)
Frederick Flores Patacsil (Pangasinan State University, Philippines), Kristen Bhing Villanueva Salvio (Pangasinan State University, Philippines)
Article 2
Web Service Discovery Approaches for Dynamic Mobile Environment: A Systematic Literature Review (pages 16-38)
Salisu Garba (Universiti Teknologi Malaysia, Malaysia), Radziah Mohamad (Universiti Teknologi Malaysia, Malaysia), Nor Azizah Saadon (Universiti Teknologi Malaysia, Malaysia)
Article 3
Application of Morphosyntactic Cues in Detection of GOAL Semantic Role (pages 39-59)
Nives Mikelic Preradovic (Faculty of Humanities and Social Sciences, University of Zagreb, Croatia), Tomislava Lauc (Faculty of Humanities and Social Sciences, University of Zagreb, Croatia), Danijela Unic (VERN' University of Applied Sciences, Croatia)
Article 4
Fear of Missing Out Among Adolescents: Formulating Big Five Personality Traits to Smartphone Addiction (pages 60-76)
Muhammad Ashraf Fauzi (Faculty of Industrial Management, Universiti Malaysia Pahang, Malaysia & Centre for Software Development and Integrated Computing, Universiti Malaysia Pahang, Malaysia), Nur Muneerah Kasim (Faculty of Industrial Management, Universiti Malaysia Pahang, Malaysia), Norazha Paiman (Universiti Kebangsaan Malaysia, Malaysia)
Article 5
Healthcare Information Technology: Fast and Accurate Information Access vs. Cyber-Security (pages 77-87)
Maja Baretić (University Hospital Centre, Zagreb, Croatia & School of Medicine, University of Zagreb, Croatia), Nikola Protrka (Ministry of the Interior, Police College, Zagreb, Croatia)
Article 6
The Impact of Chatbots in Driving Digital Transformation (pages 88-104)
Hyrmet Mydyti (South East European University, North Macedonia), Arbana Kadriu (South East European University, North Macedonia)
Volume 12 (2020)
Issue 1
Article 1
The Significance of Blockchain Technology in Digital Transformation of Logistics and Transportation (pages 1-20)
Zvonko Merkaš (Libertas International University, Zagreb, Croatia), Davor Perkov (Libertas International University, Zagreb, Croatia), Vesna Bonin (Libertas International University, Zagreb, Croatia)
Article 2
A Novel Approach to Detect Spam and Smishing SMS using Machine Learning Techniques (pages 21-38)
Ankit Kumar Jain (National Institute of Technology, Kurukshetra, India), Sumit Kumar Yadav (Income Tax Department, Government of India, India), Neelam Choudhary (National Institute of Technology, Kurukshetra, India)
Article 3
Predictors of e-service Consumption in a Highly Productive Brazil-Russia-India-China-South Africa Region Sample (pages 39-56)
Kenneth David Strang (APPC Research, New York, USA), Narasimha Rao Vajjhala (American University of Nigeria, Yola, Nigeria)
Article 4
Customer Satisfaction with Online Food Ordering Portals in Qatar (pages 57-79)
Parameshwar Ganapathi (Qatar University, Doha, Qatar), Emad Ahmed Abu-Shanab (Qatar University, Doha, Qatar)
Article 5
Expectations and Experiences of Implementing a Mobile Secure Communication Application (pages 80-96)
Tuomas Kari (Department of Computer Science and Information Systems, University of Jyvaskyla, Jyvaskyla, Finland), Markus Makkonen (University of Jyvaskyla, Jyvaskyla, Finland), Lauri Frank (University of Jyvaskyla, Jyvaskyla, Finland), Eeva Kettunen (University of Jyvaskyla, Jyvaskyla, Finland)
Issue 2
Special Issue on Digital and Social Transformation for a Better Society and Economic Growth in the Mediterranean Region
Guest Editorial Preface
Adamantia G. Pateli (Ionian University, Greece), Panos Kourouthanassis (Ionian University, Greece), João Vieira da Cunha (IÉSEG School of Management, France), Panos Markopoulos (University of Cyprus, Cyprus)
Article 1
Employee Information Security Practices: A Framework and Research Agenda (pages 1-14)
Eli Hustad (University of Agder, Kristiansand, Norway), Frode Mathias Bekkevik (EVRY Consulting, Fornebu, Norway), Ole Reidar Holm (Bekk Consulting, Oslo, Norway), Polyxeni Vassilakopoulou (University of Agder, Kristiansand, Norway)
Article 2
User-Centered Gamification: The Case of IoT-Enabled Energy Conservation at Work (pages 15-39)
Dimosthenis Kotsopoulos (Athens University of Economics and Business, Athens, Greece), Cleopatra Bardaki (Harokopio University, Kallithea, Athens, Greece), Thanasis G. Papaioannou (Athens University of Economics and Business (AUEB), Athens, Greece), Katerina Pramatari (Athens University of Economics and Business, Athens, Greece), George D. Stamoulis (Athens University of Economics and Business, Athens, Greece)
Article 3
Multimedia Content's Brokerage: An Information System Based on LeSiM (pages 40-58)
Ioannis Karydis (Ionian University, Corfu, Greece), Andreas Kanavos (University of Patras, Patras, Greece), Spyros Sioutas (University of Patras, Patras, Greece), Markos Avlonitis (Department of Informatics, Ionian University, Corfu, Greece), Nikos Karacapilidis (IMIS Lab, MEAD, University of Patras, Patras, Greece)
Article 4
Identifying the Ideal Types of Online Shoppers: A Qualitative Analysis of Online Shopping (pages 59-78)
Eeva Kettunen (University of Jyvaskyla, Jyväskylä, Finland), Tiina Kemppainen (University of Jyvaskyla, Jyväskylä, Finland), Matias Lievonen (University of Jyvaskyla, Jyväskylä, Finland), Markus Makkonen (University of Jyvaskyla, Jyväskylä, Finland), Lauri Frank (University of Jyvaskyla, Jyväskylä, Finland), Tuomas Kari (University of Jyvaskyla, Jyväskylä, Finland)
Article 5
Automated Analysis and Interrelation of Legal Elements Based on Text Mining (pages 79-96)
Zoi Lachana (University of the Aegean, Samos, Greece), Michalis Avgerinos Loutsaris (University of the Aegean, Samos, Greece), Charalampos Alexopoulos (University of the Aegean, Samos, Greece), Yannis Charalabidis (Department of Information and Communication Systems Engineering, University of the Aegean, Samos, Greece)
Issue 3
Article 1
Impact of Power Distance and Uncertainty Avoidance on the Adoption of Electronic Government Services (pages 1-17)
Isaac Kofi Mensah (School of Economics and Management, Jiangxi University of Science and Technology, China)
Article 2
Cultural Challenges of E-Learning Experiences: An Exploratory Research (pages 18-37)
Wijdène Ouerghi Latrous (Higher Institute of Management of Bizerte, Tunisia), Manel Khadraoui (Business Analytics and Decision Making Laboratory, Tunis Business School, University of Tunis, Tunisia)
Article 3
Proposed Approach for Enhancing Adoption of E-Government Services Using AHP and PROMETHEE (pages 38-59)
Abeer Mosaad Ghareeb (Faculty of Graduate Studies for Statistical Research, Cairo University, Egypt), Nagy Ramadan Darwish (Faculty of Graduate Studies for Statistical Research, Cairo University, Egypt), Hesham Ahmed Hefney (Faculty of Graduate Studies for Statistical Research, Cairo University, Egypt)
Article 4
An Economic Incentive-Based Risk Transfer Approach for Defending Against DDoS Attacks (pages 60-84)
Amrita Dahiya (National Institute of Technology, Kurukshetra, India), Brij B. Gupta (National Institute of Technology, Kurukshetra, India)
Article 5
E-Government in Croatia: Percieved Quality and Obstacles Among Younger Users (pages 85-96)
Jovana Zoroja (University of Zagreb, Facult of Ecconomics and Business Zagreb, Croatia), Ivan Strugar (University of Zagreb, Facult of Ecconomics and Business Zagreb, Croatia), Božidar Jaković (University of Zagreb, Facult of Ecconomics and Business Zagreb, Croatia)
Issue 4
Article 1
Drivers of Global Social Network Adoption: A Technology-Organisation-Environment Perspective (pages 1-23)
Muftawu Dzang Alhassan (University of Ghana Business School, Ghana), Ibrahim Osman Adam (University for Development Studies, Ghana), Clement Nangpiire (University for Development Studies, Ghana)
Article 2
User Perceptions of the Security of Mobile Applications (pages 24-41)
Yasmeen Elsantil (Faculty of Commerce, Tanta University, Egypt)
Article 3
Predicting University Students' Adoption of Mobile News Applications: The Role of Perceived Hedonic Value and News Motivation (pages 42-59)
Amit Mittal (Chitkara Business School, Chitkara University, Punjab, India), Arun Aggarwal (Chitkara Business School, Chitkara University, Punjab, India), Ruchi Mittal (Chitkara University Institute of Engineering and Technology, Chitkara University, Punjab, India)
Article 4
Do Users Sacrifice Security for Speed and Ease-of-Use on Smartphones?: A Case Study on Attitude (pages 60-70)
Tolga Pusatli (Cankaya University, Turkey), Murat Koyuncu (Atilim University, Turkey), Mahir Nakip (Cankaya University, Turkey)
Article 5
What Drives Electronic Word of Mouth and Purchase in Social Commerce? (pages 71-84)
Youngkeun Choi (Sangmyung University, South Korea)
Volume 11 (2019)
Issue 1
Article 1
Customer Trust and Purchase Intention: How Do Primary Website Service Quality Dimensions Matter in the Context of Luxury Hotels in Vietnam (pages 1-23)
Le Van Huy (TRT for Business Intelligence, University of Economics - The University of Danang, Danang, Vietnam), Nguyen Huu Thai Thinh (Khanh Hoa University, Nha Trang, Vietnam), Long Pham (School of Management, University of Louisiana at Monroe, Monroe, USA & Thuyloi University, Hanoi, Vietnam), Cindy Strickler (School of Management University of Louisiana at Monroe, Monroe, USA)
Article 2
A Structured Analysis of mGovernment Apps and User Engagement (pages 24-35)
Rhoda C. Joseph (Penn State Harrisburg, Middletown, USA)
Article 3
Technology-Enabled Value Co-Creation and Technology-Driven Service Design: A Conceptual Framework and Research Proposition (pages 36-49)
Ming-Hsiung Hsiao (Department of Information Management, Shu-Te University, Kaohsiung, Taiwan)
Article 4
Developing and Validating Measurement Instrument for Various Aspects of Digital economy: e-Commerce, e-Banking, e-Work and e-Employment (pages 50-67)
Nikolina Žajdela Hrustek (University of Zagreb, Zagreb, Croatia), Renata Mekovec (University of Zagreb, Zagreb, Croatia), Igor Pihir (University of Zagreb, Zagreb, Croatia)
Article 5
Defining Social Business Process Management: A Delphi Study (pages 68-82)
Dalia Suša Vugec (Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia)
Issue 2
Article 1
Towards Privacy Risk Analysis in Android Applications Using Machine Learning Approaches (pages 1-21)
Kavita Sharma (Department of Computer Engineering, National Institute of Technology, Kurukshetra, India), B. B. Gupta (Department of Computer Engineering, National Institute of Technology, Kurukshetra, India)
Article 2
An Ontology based Framework for E-Government Regulatory Requirements Compliance (pages 22-42)
M. Mahmudul Hasan (Department of Informatics and Telematics, Harokopio University, Athens, Greece), Dimosthenis Anagnostopoulos (Department of Informatics and Telematics, Harokopio University, Athens, Greece), George Kousiouris (Department of Informatics and Telematics, Harokopio University, Athens, Greece), Teta Stamati (Department of Informatics and Telecommunications, University of Athens, Athens, Greece), Peri Loucopoulos (Institute of Digital Innovation and Research, Dublin, Ireland), Mara Nikolaidou (Department of Informatics and Telematics, Harokopio University of Athens, Athens, Greece)
Article 3
Evaluating Self-Management Features for Mobile Applications (pages 43-55)
Puneet Kumar Aggarwal (Amity University, Nodia, India), P.S. Grover (KIIT Group of Colleges, Gurgaon, India), Laxmi Ahuja (Amity University, Nodia, India)
Article 4
Early Warning Systems in Industry 4.0: A Bibliometric and Topic Analysis (pages 56-70)
Tine Bertoncel (University of Primorska, Koper, Slovenia), Maja Meško (University of Primorska, Koper, Slovenia)
Article 5
A Literature Review of User Satisfaction Models Towards Information System Success (pages 71-87)
Maria Antonopoulou (Region of Attica - Regional Unit of Piraeus, Keratsini, Greece), Theodore Kotsilieris (Department of Business and Organizations Administration (LAIQDA Lab), Technological Educational Institute of Peloponnese, Kalamata, Greece)
Issue 3
Special Issue on Fostering Knowledge Economy With Digital Transformation: Barriers and Perspectives
Guest Editorial Preface
Blazenka Knezevic (Faculty of Economics and Business, Department of Trade, University of Zagreb, Zagreb, Croatia)
Article 1
The Degree of Internationalization and the Use of Social Media in Marketing Communication: The Case of SMEs in Poland (pages 1-18)
Malgorzata Bartosik-Purgat (Poznań University of Economics and Business, Poznan, Poland), Barbara Jankowska (Poznań University of Economics and Business, Poznan, Poland)
Article 2
Generations on New Technologies in Retail Banking in the Context of Knowledge Economy (pages 19-33)
Małgorzata Kieżel (Department of Marketing Management and Tourism, University of Economics in Katowice, Katowice, Poland), Magdalena Stefańska (Department of Marketing Strategies, Poznań University of Economics and Business, Poznań, Poland)
Article 3
The 4th Industrial Revolution: Business Models and Evidence From the Field (pages 34-47)
Carlo Bagnoli (Università Ca' Foscari, Venice, Italy), Francesca Dal Mas (Università degli Studi di Roma La Sapienza, Rome, Italy), Maurizio Massaro (Università Ca' Foscari, Venice, Italy)
Article 4
Prosumers: Key Factors for Successful Filmmaking Crowdfunding Projects (pages 48-60)
Mina Fanea-Ivanovici (The Bucharest University of Economic Studies, Bucharest, Romania)
Article 5
Accounting Treatment of Intangible Assets - Analysis of Computer Programming Companies (pages 61-77)
Ana Rep (Faculty of Economics and Business, Zagreb, Croatia)
Issue 4
Article 1
Mechanism of Continuance Usage of a Mobile Terminal: Perspective of Individual Behavior Nature and Social Influence (pages 1-15)
Aoshuang Li (Heilongjiang University, Harbin, China and Harbin Institute of Technology, Harbin, China), Xiaodong Yang (Harbin Institute of Technology, Harbin, China), Feng Guo (Tianjin University, Tianjin, China)
Article 2
Dynamic Policy Attribute Based Encryption and its Application in Generic Construction of Multi-Keyword Search (pages 16-38)
Mamta (National Institute of Technology, Kurukshetra, India), Brij B. Gupta (National Institute of Technology, Kurukshetra, India), Syed Taqi Ali (Visvesvaraya National Institute of Technology Nagpur, Nagpur, India)
Article 3
Perceived Personalization, Privacy Concern, e-WOM and Consumers' Click Through Intention in Social Advertising (pages 39-55)
Debora Dhanya A (VIT Business School, Vellore, India), Uma Pricilda Jaidev (VIT Business School, Vellore, India)
Article 4
A Comparative Cross-temporal Study on the Acceptance of Multiple Mobile Entertainment Services among Young Japanese Users (pages 56-66)
Qazi Mahdia Ghyas (International University of Scholars, Dhaka, Bangladesh), Fumiyo N. Kondo (Division of Policy and Planning Sciences, University of Tsukuba, Tsukuba, Japan)
Article 5
The Study of Antecedents of Aesthetic Experience and Consumer Purchase Intention in Social Commerce (pages 67-78)
Youngkeun Choi (Sangmyung University, Seoul, South Korea)
Volume 10 (2018)
Issue 1
Article 1
Social Media Utilization for the Service Innovation: Case Study of Danish Companies (pages 1-12)
Lene Tolstrup Sørensen (Department of Electronic Systems, Aalborg University, Copenhagen, Denmark), Morten Falch (Department of Electronic Systems, Aalborg University, Copenhagen, Denmark)
Article 2
Willingness to Pay and Disposition Toward Paying for Apps: The Influence of Application Reviews (pages 13-33)
Christopher P. Furner (Department of Management Information Systems, East Carolina University, Greenville, NC, USA), Robert Zinko (Texas A&M University -- Central, Texas, USA)
Article 3
Enterprise Social Media: Ethnographic Research on Communication in Entrepreneurial Teams (pages 34-46)
Datis Khajeheian (Department of Media Management, University of Tehran, Tehran, Iran)
Article 4
A Novel Approach of Study of Universal E-Contract Framework for Ecommerce (pages 47-66)
Biswajit Tripathy (Department of Computer Science and Engineering, Biju Patnaik University of Technology, Rourkela, India), Jibitesh Mishra (Department of CSA, College of Engineering and Technology Bhubaneswar, Bhubaneswar, India)
Issue 2
Article 1
Who Spends the Highest Penny in Online Shopping? (pages 1-16)
Prateek Kalia (Ludhiana College of Engineering & Technology, Ludhiana, India)
Article 2
An Empirical Investigation of the Impact of Demographic Factors on E-Government Services Adoption (pages 17-35)
Isaac Kofi Mensah (School of Management, Harbin Institute of Technology, Harbin, China), Jianing Mi (School of Management, Harbin Institute of Technology, Harbin, China)
Article 3
From Mobile Service Quality Evaluation to E-Word-Of-Mouth: What Makes the Users of Mobile Banking Applications Speak About the Bank?: The Moderating Role of Brand Reputation (pages 36-57)
Amira Trabelsi Zoghlami (ISCCB, University of Carthage, Tunis, Tunisia), Karim Ben Yahia (ESSEC Tunis, University of Tunis, Tunis, Tunisia), Sarra Berraies (ISG Tunis, University of Tunis, Tunis, Tunisia)
Article 4
Taxonomy of Distributed Denial of Service (DDoS) Attacks and Defense Mechanisms in Present Era of Smartphone Devices (pages 58-74)
Kavita Sharma (National Institute of Technology Kurukshetra, India), B. B. Gupta (National Institute of Technology, Kurukshetra, India)
Issue 3
Article 1
Design Shortcomings in E-Service Enrolment Processes: Recommendations From an HCI Perspective (pages 1-18)
Chris Porter (Faculty of Information and Communication Technology, University of Malta, Msida, Malta)
Article 2
A Communication Platform for Group Decision Support System: Based Web Services and Multicriteria Method (pages 19-41)
Mounya Abdelhadi (Department of Computer Science, University of Oran 1, Ahmed Ben Bella, Laboratory LIO, Algeria), Djamila Hamdadou (Department of Computer Science, University of Oran 1, Ahmed Ben Bella, Laboratory LIO, Algeria), Nabil Menni (Department of Computer Science, University of Oran 1, Ahmed Ben Bella, Laboratory LIO, Algeria)
Article 3
A Secure Cloud Based Digital Signature Application for IoT (pages 42-60)
Sahar A. El-Rahman (Benha University, Cairo, Egypt & Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia), Daniyah Aldawsari (Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia), Mona Aldosari (Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia), Omaimah Alrashed (Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia), Ghadeer Alsubaie (Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia)
Article 4
Survey on DDoS Attacks and Defense Mechanisms in Cloud and Fog Computing (pages 61-83)
Deepali Chaudhary (National Institute of Technology Kurukshetra, Kurukshetra, India), Kriti Bhushan (National Institute of Technology Kurukshetra, Kurukshetra, India), B.B. Gupta (National Institute of Technology Kurukshetra, Kurukshetra, India)
Article 5
Advantages and Obstacles of Electronic Commerce in Sports Footwear (pages 84-101)
Blaženka Knežević (Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia), Boris Šantić (First School of Economics Zagreb, Zagreb, Croatia), Ivan Novak (Faculty of Textile Technology, University of Zagreb, Zagreb, Croatia)
Issue 4
Article 1
Retailing Mobile App Usefulness: Customer Perception of Performance, Trust and Tension Free (pages 1-17)
Sunday Adewale Olaleye (University of Oulu, Oulu, Finland), Jari Salo (University of Helsinki, Helsinki, Finland), Ismaila Temitayo Sanusi (University of Eastern Finland, Joensuu, Finland), Adekunle O Okunoye (Xavier University, Cincinnati, USA)
Article 2
Mobile Application Diffusion and Success: An Interpretative Approach to Influential Factors (pages 18-39)
Nastaran Hajiheydari (Faculty of Management, University of Tehran, Tehran, Iran), Jose Rodolfo Hernandez-Carrion (University of Valencia, Valencia, Spain), Mahdi Ashkani (University of Tehran, Tehran, Iran)
Article 3
Examining the Role of Mobile Self-Efficacy in the Word-of-Mouth / Mobile Product Reviews Relationship (pages 40-60)
Christopher P Furner (East Carolina University, Greenville, USA), Robert Zinko (Texas A&M University - Central Texas, Killeen, USA), Zhen Zhu (China University of Geosciences, Wuhan, China)
Article 4
Men vs. Women: Study of Online Shopping Habits and Factors Influencing Buying Decisions in Bahrain (pages 61-73)
Ali Hussein Zolait (University of Bahrain, Sakhir, Bahrain), Safeya Mohamed Isa (University of Bahrain, Sakhir, Bahrain), Hala Mahmood Ali (University of Bahrain, Sakhir, Bahrain), Veera Pandiyan Kaliani Sundram (Universiti Teknologi MARA, Shah Alam, Malaysia)
Article 5
A Hybrid System to Support the Psychological Intervention for Children With Autism: A Proposal Based on Knowledge Modeling and Intelligent Technologies (pages 74-100)
Vladimir Robles-Bykbaev (Universidad Politécnica Salesiana, Cuenca, Ecuador), Jorge Galán-Mena (Universidad Politécnica Salesiana, Cuenca, Ecuador), Martín López-Nores (University of Vigo, Vigo, Spain), Yaroslava Robles-Bykbaev (Universidad Politécnica Salesiana, Cuenca, Ecuador), Javier Cornejo-Reyes (Universidad Politécnica Salesiana, Cuenca, Ecuador), Diego Quisi-Peralta (Universidad Politécnica Salesiana, Cuenca, Ecuador), José Pazos-Arias (University of Vigo, Vigo, Spain), Diego Lima-Juma (Universidad Politécnica Salesiana, Cuenca, Ecuador), Verónica Cevallos León-Wong (Universidad Politécnica Salesiana, Cuenca, Ecuador)
Volume 9 (2017)
Issue 1
Editorial Preface
Morten Falch (Aalborg University Copenhagen, Copenhagen, Denmark)
Article 1
Transforming Healthcare through Entrepreneurial Innovations: An Institutional View (pages 1-17)
Arto Wallin (VTT Technical Research Centre of Finland, Oulu, Finland)
Article 2
Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare (pages 18-34)
Katriina Lahtinen (University of Jyväskylä, Jyväskylä, Finland), Satu Aaltonen (University of Turku, Turku, Finland), Marika Järvinen (FinnMedi Oy, Tampere, Finland), Outi Teittinen (University of Jyväskylä, Jyväskylä, Finland), Mikko Pirttimäki (University of Jyväskylä, Jyväskylä, Finland)
Article 3
Loyalty Programme and Meta-Services: Insights from the Case of Airline Alliances (pages 35-56)
Pierre-Yves Léo (Aix-Marseille University, Aix-en-Provence, France), Vikrant Janawade (University of Nice Sophia Antipolis, Nice, France), Jean Philippe (Aix-Marseille University, Aix-en-Provence, France)
Article 4
Actors in the Emerging Internet of Things Ecosystems (pages 57-75)
Seppo Leminen (Laurea University of Applied Sciences, Espoo, Finland & School of Business, Aalto University, Finland), Mervi Rajahonka (Aalto University, Helsinki, Finland), Mika Westerlund (Carleton University, Ottawa, Canada)
Issue 2
Editorial Preface
Morten Falch (Aalborg University Copenhagen, Copenhagen, Denmark)
Article 1
Mobile Banking Roll-out in Egypt: Antecedences of Mobile Banking Adoption (pages 1-22)
Tamer Abbas Awad (German University in Cairo, Marketing Department, Cairo, Egypt), Yasmine Salah AlDin Dessouki (ADIB Egypt, Cairo, Egypt)
Article 2
Exploratory Study of Internet Banking Technology Adoption (pages 23-43)
Rahmath Safeena (Taif University, Ta'if, Saudi Arabia), Abdullah Kammani (Taif University, Ta'if, Saudi Arabia), Hema Date (National Institute of Industrial Engineering (NITIE), Mumbai, India)
Article 3
Innovative Business Models for E-Learning Entrepreneurs (pages 44-58)
Arunasalam Sambhanthan (School of Information Systems, Curtin University, Perth, Australia), Vidyasagar Potdar (School of Information Systems, Curtin Business School, Curtin University, Perth, Australia)
Article 4
The Use of Mobile Applications in Shopping: A Focus on Customer Experience (pages 59-74)
Marko Mäki (Haaga-Helia University of Applied Sciences, Helsinki, Finland), Teemu Kokko (Haaga-Helia University of Applied Sciences, Helsinki, Finland)
Issue 3
Editorial Preface
Morten Falch (Aalborg University Copenhagen, Denmark)
Article 1
Understanding the Adoption of Voice Activated Personal Assistants (pages 1-21)
Abide Coskun-Setirek (Bogazici University, İstanbul, Turkey), Sona Mardikyan (Bogazici University, İstanbul, Turkey)
Article 2
A Hedonic Analysis of Consumer Demand for Mobile Value-Added Services: A Structural Equation Modelling Approach (pages 22-37)
Ming-Hsiung Hsiao (Department of Information Management, Shu-Te University, Kaohsiung City, Taiwan), Liang-Chun Chen (Department of Information Management, Shu-Te University, Kaohsiung City, Taiwan)
Article 3
How Consumer Attitudes Improve Repurchase Intention (pages 38-61)
Donald Amoroso (Auburn University at Montgomery, Montgomery, Alabama, USA), Pajaree Ackaradejruangsri (College of International Management, Ritsumeikan Asia Pacific University, Beppu, Ōita, Japan)
Article 4
User-Based Perspective on Cost as a Limiting Factor to Conference Call Technology Use in Higher Education: The University of Cape Coast Experience (pages 62-72)
Francis Xavier Kofi Akotoye (Department of Computer Science and Information Technology, University of Cape Coast, Cape Coast, Ghana)
Issue 4
Special Issue on the Challenges and Prospects in the Development and Delivery Implications of New E-Learning Applications and Services
Guest Editorial Preface
N.K Annan (Wisconsin International University College, Accra, Ghana), Idongesit Williams (Aalborg University Copenhagen, Copenhagen, Denmark)
Article 1
Exploring Constrained Creative Communication: The Silent Game as Model for Studying Online Collaboration (pages 1-23)
Jannick Kirk Sørensen (Center for Communication, Media and Information Technologies (CMI), Aalborg University Copenhagen, Copenhagen, Denmark)
Article 2
Virtualization of University Education: The Impact of ICT-Mediated Learning Environment on Students' Performance (pages 24-40)
Samuel Adu Gyamfi (University of Education, Winneba, Ghana), Patrick Ohemeng Gyaase (Catholic University College of Ghana, Fiapre, Ghana)
Article 3
Factors Influencing Non-native Parents to Use Educational e-Services: A Case Study of Preschools in A Swedish Municipality (pages 41-54)
Gomathi Thangavel (Örebro University School of Business, Örebro, Sweden), Elham Rostami (Örebro University School of Business, Örebro, Sweden), M. Sirajul Islam (Örebro University School of Business, Örebro, Sweden)
Article 4
Exploring the Use of Cloud Computing Systems in Tertiary Education: The Lived Experiences of Faculty Members (pages 55-69)
Joseph Kwame Adjei (School of Technology, Ghana Institute of Management and Public Administration, Accra, Ghana)
Volume 8 (2016)
Issue 1
Preface
Editorial Preface
Morten Falch (Aalborg University Copenhagen, Copenhagen, Denmark)
Article 1
The Effects of Customer Perceived Employee Support on Self-Efficacy and Behavioral Intentions: The Roles of Service Complexity and Choice Freedom (pages 1-17)
Shunzhong Liu (School of Economics and Business Administration, Central China Normal University, Wuhan, China)
Article 2
Platform as a Strategy: Collective Innovation in Mobile Payment Ecosystem (pages 18-36)
Junying Zhong (Department of Computer Science and Engineering, Aalto University, Espoo, Finland), Marko Nieminen (Aalto University, Espoo, Finland)
Article 3
An Empirical Investigation on Terrestrial and Online Gamblers' Perceptions towards e-Gambling Activities (pages 37-46)
Vaggelis Saprikis (Department of Business Administration, Technological and Educational Institute of Western Macedonia, Grevena and Kozani, Greece)
Article 4
Designing Smart Home Environments for Unobtrusive Monitoring for Independent Living: The Use Case of USEFIL (pages 47-63)
Homer Papadopoulos (Division of Applied Technologies, National Center for Scientific Research (NCSR) “Demokritos”, Agia Paraskevi, Greece)
Issue 2
Article 1
Modeling Place: Usage of Mobile Data Services and Applications within Different Places (pages 1-20)
Homer Papadopoulos (Division of Applied Technologies, National Center for Scientific Research (NCSR) “Demokritos”, Agia Paraskevi, Greece)
Article 2
The Impact of Media Richness on the Usage of Web 2.0 Services for Knowledge Transfer (pages 21-37)
Albert Gyamfi (Center for Communication, Media and Information Technologies (CMI), Aalborg University, Aalborg, Denmark)
Article 3
Behavioural Intention to Use Mobile Entertainment Services among Bangladeshi Students (pages 38-53)
Qazi Mahdia Ghyas (Department of Social Systems and Management, University of Tsukuba, Tsukuba, Japan), Fumiyo N. Kondo (Division of Policy and Planning Sciences, University of Tsukuba, Tsukuba, Japan)
Article 4
The Relationship between Service Quality Dimensions, Customer Satisfaction and Loyalty in Technology based Self Service Banking (pages 54-70)
Rajiv Sindwani (Department of Management Studies, YMCA University of Science and Technology, Faridabad, India), Manisha Goel (Department of Management Studies, YMCA University of Science and Technology, Faridabad, India)
Issue 3
Editorial Preface
Morten Falch (Aalborg University Copenhagen, Copenhagen, Denmark)
Article 1
Why Controls Are Used in Platform Ecosystems?: An Analytic Hierarchy Process Approach to Rank Roles of Control Mechanisms in Platform Ecosystems (pages 1-19)
Sandip Mukhopadhyay (Management Development Institute (MDI), Gurgaon, India and IBM India, Gurgaon, India), Shahrokh Nikou (Åbo Akademi University, Turku, Finland), Harry Bouwman (Delft University of Technology, Delft, Netherlands and Åbo Akademi University, Turku, Finland)
Article 2
Modeling Loyalty Intention and Word-of-Mouth Behavior towards Fast Moving Technology Products (FMTP) (pages 20-37)
Swagato Chatterjee (Indian Institute of Management Bangalore, Bangalore, India)
Article 3
The Effect of Privacy Concerns on the Purchasing Behavior among Malaysian Smartphone Users (pages 38-52)
Zakariya Belkhamza (Faculty of Business, Economics, and Accountancy, Universiti Malaysia Sabah, Kota Kinabalu, Malaysia), Mohd Adzwin Faris Niasin (Universiti Malaysia Sabah, Kota Kinabalu, Malaysia), Sidah Idris (Universiti Malaysia Sabah, Kota Kinabalu, Malaysia)
Article 4
Adoption of e-Government Services: Exploring the Case of Electronic Tax Filing (pages 53-70)
Nabila Nisha (Department of Accounting and Finance, North South University, Dhaka, Bangladesh), Mehree Iqbal (Department of Marketing and International Business, North South University, Dhaka, Bangladesh), Afrin Rifat (Department of Accounting and Finance, North South University, Dhaka, Bangladesh), Sherina Idrish (Department of Marketing and International Business, North South University, Dhaka, Bangladesh)
Issue 4
Special Issue on Research in Services and ICT
Guest Editorial Preface
Jannick Kirk Sørensen (Center for Communication, Media and Information Technologies (CMI), Aalborg University Copenhagen, Copenhagen, Denmark)
Article 1
The Potential of Workshops vs Blogs for User Involvement in Service Innovation (pages 1-19)
Hanne Westh Nicolajsen (IT University Copenhagen, Copenhagen, Denmark), Flemming Sørensen (Department of Social Sciences and Business, Roskilde University, Roskilde, Denmark), Ada Scupola (Department of Communication, Business and Information Technologies, Roskilde University, Roskilde, Denmark)
Article 2
Online Review Site Data in Service Innovation (pages 20-34)
Tuomo Eloranta (Aalto University, Espoo, Finland)
Article 3
Gamification as an Enabler of Mutual Learning in Complex Health Care Systems (pages 35-47)
Johanna Leväsluoto (VTT Technical Research Centre of Finland Ltd., Espoo, Finland), Jouko Heikkilä (VTT Technical Research Centre of Finland Ltd., Espoo, Finland), Joona Tuovinen (VTT Technical Research Centre of Finland Ltd., Espoo, Finland), Kaupo Viitanen (VTT Technical Research Centre of Finland Ltd., Espoo, Finland)
Article 4
ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery of a Web Service Encounter (pages 48-64)
Jannick Kirk Sørensen (Center for Communication, Media and Information Technologies (CMI) Aalborg University Copenhagen, Denmark)
Volume 7 (2015)
Issue 1
Article 1
Eco-Apps: Design to Influence Environmentally Friendly Behavior (pages 1-21)
Eli Typhina (North Carolina State University, Raleigh, NC, USA)
Article 2
E-Government Service Research Development: A Literature Review (pages 22-49)
M. Mahmudul Hasan (Orebro University, Orebro, Sweden)
Article 3
M-Government for Emergency Notifications (pages 50-64)
Rhoda C. Joseph (School of Business Administration, Pennsylvania State University Harrisburg, Harrisburg, PA, USA), Roderick L. Lee (School of Business Administration, Pennsylvania State University Harrisburg, Harrisburg, PA, USA)
Issue 2
Article 1
Mobile e-Services: State of the Art, Focus Areas, and Future Directions (pages 1-24)
Dan Johansson (Department of Computer Science, Electrical, and Space Engineering, Luleå University of Technology, Skellefteå, Sweden), Karl Andersson (Department of Computer Science, Electrical, and Space Engineering, Luleå University of Technology, Luleå, Sweden)
Article 2
Exploring the Degree of Consumer Readiness for Self Service Technologies (pages 25-42)
Maria Tsourela (University of Macedonia, Thessaloniki, Greece), Manos Roumeliotis (University of Macedonia, Thessaloniki, Greece)
Article 3
Citizen Relationship and Grievance Management System (CiR&GMS) through Multi-Channel Access for e-Government Services: A Case from India (pages 43-67)
Velamala Ranga Rao (Soil and Land Use Survey of India ,Department of Agriculture and Cooperation, Ministry of Agriculture, Government of India, Dilshad Colony, India)
Article 4
Consumers in Information Technology Enabled Service Encounters: Perceptions and Tradeoffs in Multi-Channel Interactions (pages 68-81)
Tuure Tuunanen (Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylä, Finland)
Issue 3
Article 1
Mobile Service Capabilities: Evidence from a Ghanaian Mobile Service Provider (pages 1-17)
Joseph Budu (School of Technology, GIMPA, Accra, Ghana), Richard Boateng (University of Ghana Business School, Accra, Ghana)
Article 2
Mobile Banking Adoption in the United States: A Structural Equation Modeling Analysis (pages 18-30)
Michel N. Engwanda (Jones International University, Centennial, CO, USA)
Article 3
Identifying the Contemporary Status of E-Service Sustainability Research (pages 31-47)
Ali Husnain (Örebro University, Örebro, Sweden & COMSATS Institute of Information Technology Virtual campus, Islamabad, Pakistan), Anders Avdic (Örebro University, Örebro, Sweden & Dalarna University, Falun, Sweden)
Article 4
What We Know and Do Not Know About Mobile App Usage and Stickiness: A Research Agenda (pages 48-69)
Christopher P. Furner (Department of Management Information Systems, East Carolina University, Greenville, NC, USA), Pradeep Racherla (Woxsen School of Business, Jubilee Hills, India), Jeffrey S. Babb (West Texas A&M University, Canyon, TX, USA)
Issue 4
Special Issue on eHealth
Guest Editorial Preface
Raija Järvinen (Consumer Society Research Centre, University of Helsinki, Helsinki, Finland), Minna Kaarakainen (Department of Political and Economic Studies, University of Helsinki, Helsinki, Finland)
Article 1
Service Characteristics in Transition: Influence of Transition from Traditional Health Services to e-Health Services in Service Characteristics (pages 1-16)
Raija Järvinen (Consumer Society Research Centre, University of Helsinki, Helsinki, Finland), Uolevi Lehtinen (University of Tampere, Tampere, Finland)
Article 2
Customer Value Dimensions in E-Healthcare Services: Lessons from Finland (pages 17-29)
Kirsti Lindberg-Repo (Faculty of Business Studies and Marketing, University of Vaasa, Vaasa, Finland), Apramey Dube (Centre for Relationship Marketing and Service Management (CERS), Department of Marketing, Hanken School of Economics, Helsinki, Finland)
Article 3
eHealth Service Modeling for Developing Country: A Case of Emergency Medical Service for Elderly in Asia (pages 30-43)
Vatcharapong Sukkird (Japan Advanced Institute of Science and Technology, Nomi, Japan & Sirindhorn International Institute of Technology, Thammasat University, Bangkok, Thailand), Kunio Shirahada (School of Knowledge Science, Japan Advanced Institute of Science and Technology, Nomi, Japan)
Article 4
Activity of the Elderly in an Eight-Week Case Study: A Health Enchancing Tablet-Based Service (pages 44-56)
Reija Kuoremäki (Agora Center/Faculty of Sport and Health Sciences, University of Jyvaskyla, Jyvaskyla, Finland), Marita Poskiparta (Faculty of Sport and Health Sciences, University of Jyvaskyla, Jyvaskyla, Finland)
Article 5
Analysing E-Services and Mobile Applications with Companied Conjoint Analysis and fMRI Technique (pages 57-72)
Jarmo Heinonen (NeuroLab, Laurea University of Applied Sciences, Espoo, Finland & Advanced Magnetic Imaging Centre, Aalto University School of Science, Aalto, Finland)
Volume 6 (2014)
Issue 1
Article 1
Exploration of Location-Based Services Adoption (pages 1-22)
Brad McKenna (Portsmouth Business School, University of Portsmouth, Portsmouth, UK), Tuure Tuunanen (Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylä, Finland), Lesley A. Gardner (Department of ISOM, University of Auckland, Auckland, New Zealand)
Article 2
Investigating the Role of Attitude in the Adoption of Mobile Data Services: Extended Theory of Planned Behavior (pages 23-43)
Peter Tobbin (Pentecost University College, Kaneshire, Accra, Ghana)
Article 3
A Framework for Assessing Governmental Websites Quality: The Case of Iranian Free Economic Zones Websites (pages 44-65)
Mohammad Amin Zare (Department of Industrial Management, School of Management & Accounting, Allameh Tabataba'i University, Tehran, Iran), Ahad Zare Ravasan (Department of Industrial Management, School of Management & Accounting, Allameh Tabataba'i University, Tehran, Iran)
Article 4
A Secure and Optimized Proximity Mobile Payment Framework with Formal Verification (pages 66-92)
Shaik Shakeel Ahamad (KL University, Vaddeswaram, Guntur, Andhra Pradesh, India), V.N. Sastry (Institute for Development and Research in Banking Technology (IDRBT), Telangana, India), Siba K. Udgata (School of Computer and Information Sciences, University of Hyderabad, Telangana, India)
Issue 2
Special Issue on the Society of Digital Information and Wireless Communications Conferences from 2013
Guest Editorial Preface
Waralak V. Siricharoen (University of the Thai Chamber of Commerce (UTCC), Bangkok, Thailand), Manachai Toahchoodee (University of the Thai Chamber of Commerce (UTCC), Bangkok, Thailand)
Article 1
Cost Effective for Erlang Traffic of Mobile Learning Over the Clouds (pages 1-11)
Khaing Sandar Htun (Assumption University, Yangon, Myanmar)
Article 2
Enhancing User Experience in Financial Services (pages 12-22)
Fatma Molu (R&D Department, Kuwait Turkish Participation Bank, Kocaeli, Turkey), Nur Findik (User Experience Designe, Userspots, Istanbul, Turkey), Mustafa Dalci (User Experience Specialist, Userspots, Istanbul, Turkey)
Article 3
Software Testing Strategy: In Conversion of Complex Financial Systems (pages 23-36)
Fatma Molu (R&D Department, Kuwait Turkish Participation Bank, Kocaeli, Turkey)
Article 4
User Acceptance and Mobile Payment Security (pages 37-66)
Florian Urmetzer (University of Cambridge, Cambridge, UK), Isabelle Walinski (Thomas Cook AG, Oberursel, Germany)
Issue 3
Special Issue on Papers Presented at the I International Conference “Technological Innovation in a Mobile World” 2012
Guest Editorial Preface
Carolina López Nicolás (Department of Business Organization and Finance, University of Murcia, Murcia, Spain), Francisco-José Molina-Castillo (Department of Marketing and Market Research, University of Murcia, Murcia, Spain)
Article 1
Gender Differences in Advanced Mobile Services Acceptance: M-Location and M-Social Media (pages 1-17)
Alicia Rodriguez Guirao (University of Murcia, Murcia, Spain), Carolina Lopez Nicolas (Department of Business Organization and Finance, University of Murcia, Murcia, Spain), Harry Bouwman (Department of Technology Policy and Management, Delft University of Technology, Delft, Netherlands)
Article 2
The Role of Individual-Media Relationship and Consumer Personal Factors on Spanish Teenagers' Mobile Social Networking Sites Usage (pages 18-33)
Carla Ruiz-Mafé (Department of Marketing, University of Valencia, Valencia, Spain), Silvia Sanz-Blas (University of Valencia, Valencia, Spain), José Martí-Parreño (Department of Marketing, European University of Valencia, Valencia, Spain)
Article 3
Drivers of Mobile Application Acceptance by Consumers: A Meta Analytical Review (pages 34-47)
Francisco-Jose Molina-Castillo (Department of Marketing, University of Murcia, Murcia, Spain), Angel-Luis Meroño-Cerdan (Department of Business Administration, University of Murcia, Murcia, Spain)
Article 4
Digital Entrepreneurship in a Traditional Production Firm: A Longitudinal Case Study (pages 48-66)
Martin Hannibal (Department of Marketing and Management, University of Southern Denmark, Odense, Denmark), Erik S. Rasmussen (Department of Marketing and Management, University of Southern Denmark, Odense, Denmark)
Issue 4
Article 1
Factors Influencing the Adoption of Mobile Banking in India (pages 1-15)
Sindhu Singh (K.J. Somaiya Institute of Management Studies and Research, Mumbai, India), R. K. Srivastava (Sydenham Institute of Management Studies, Research and Entrepreneurship Education, Mumbai, India)
Article 2
An Exploratory Study of Government Websites Usability in Jordan (pages 16-27)
Bader Methqal Al Fawwaz (College of Engineering, Design and Physical Sciences, Brunel University, London, UK), Vanja Garaj (College of Engineering, Design and Physical Sciences, Brunel University, London, UK), Wamadeva Balachandran (College of Engineering, Design and Physical Sciences, Brunel University, London, UK)
Article 3
Web vs. Mobile: Comparing Trading Performance in Stationary and Mobile Settings (pages 28-42)
Tobias T. Kranz (Karlsruhe Institute of Technology (KIT), Karlsruhe, Germany), Florian Teschner (Karlsruhe Institute of Technology (KIT), Karlsruhe, Germany), Christof Weinhardt (Karlsruhe Institute of Technology (KIT), Karlsruhe, Germany)
Article 4
Assistive Technology For Night Blind Tourist: A Mobile Application Approach (pages 43-65)
ObaidUllah Owais Khan (Department of Computer Science, Federal Urdu University of Arts, Science and Technology, Karachi, Pakistan), Kamran Ahsan (Department of Computer Science, Federal Urdu University of Arts, Science and Technology, Karachi, Pakistan), Abdul Salam (Department of Computer Science, Federal Urdu University of Arts, Science and Technology, Karachi, Pakistan)
Volume 5 (2013)
Issue 1
Article 1
Critical Success Factors for Positive User Experience in Hotel Websites: Applying Herzberg’s Two Factor Theory for User Experience Modeling (pages 1-25)
Arunasalam Sambhanthan (Department of Computing, University of Portsmouth, Portsmouth, UK), Alice Good (Department of Computing, University of Portsmouth, Portsmouth, UK)
Article 2
Adoption of Mobile Commerce: The Impact of End User Satisfaction on System Acceptance (pages 26-50)
Morteza Ghobakhloo (Department of Mechanical and Manufacturing Engineering, Universiti Putra Malaysia, Selangor, Malaysia), Tang S.H. (Department of Mechanical and Manufacturing Engineering, Universiti Putra Malaysia, Selangor, Malaysia), Norzima Zulkifli (Department of Mechanical and Manufacturing Engineering, Universiti Putra Malaysia, Selangor, Malaysia)
Article 3
E-Mail as an Official Communication Tool in Bahrain: Individual and Public Organization Perspectives (pages 51-76)
Wasan Shaker Awad (Department of Information Systems, College of Information Technology, University of Bahrain, Isa Town, Bahrain), Ali Hussein Zolait (Department of Information Systems, College of Information Technology, University of Bahrain, Isa Town, Bahrain)
Issue 2
Article 1
Evaluation of Organizational E-Government Readiness in the Public Sector (pages 1-21)
Ibrahim A. Alghamdi (REDF, Saudi Arabia), Robert Goodwin (School of Computer Science, Engineering and Mathematics, Flinders University Adelaide, SA, Australia), Giselle Rampersad (School of Computer Science, Engineering and Mathematics, Flinders University Adelaide, SA, Australia)
Article 2
A Practical Approach for Improving B2C e-Commerce Services with a Trust Capability Maturity Model (pages 22-36)
Rath Jairak (Doctor of Philosophy Program in Information Technology, Information Science Institute, Sripatum University, Bangkok, Thailand), Prasong Praneetpolgrang (Doctor of Philosophy Program in Information Technology, Information Science Institute, Sripatum University, Bangkok, Thailand)
Article 3
Opening Up the Smart Home: A Classification of Smart Living Service Platforms (pages 37-53)
Fatemeh Nikayin (Department of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands), Mark De Reuver (Department of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands)
Article 4
Tourism Mobile Application Usability: The Case of iTicino (pages 54-70)
Alessandro Inversini (School of Tourism, Bournemouth University, Bournemouth, UK), Lucia Violi (Department of Communication Science, Universitá della Svizzera italiana, Lugano, Switzerland)
Issue 3
Article 1
Overcoming the Barriers to Accessing Government Online Services in Australia: The Case of Selected Non-English Speaking Migrants (pages 1-24)
Mohammad Mohammad (University of Western Sydney, Penrith, NSW, Australia), Yi-Chen Lan (University of Western Sydney, Penrith, NSW, Australia)
Article 2
Relations among Actors in Governmental Projects: The Case of Paraná mGov (pages 25-42)
Beatriz Barreto Brasileiro Lanza (Companhia de Tecnologia da Informação e Comunicação do Paraná – CELEPAR & Universidade Federal do Paraná – UFPR, Curitiba, Brazil), Maria Alexandra Cunha (Pontifícia Universidade Católica do Paraná – PUCPR, Curitiba, Brazil)
Article 3
Determinants of Mobile Service Acceptance in Saudi Arabia: A Revised UTAUT Model (pages 43-61)
Mutlaq B. Alotaibi (Imam University, Riyadh, Saudi Arabia)
Article 4
Building a User Centric Success Factors Model for Mobile Government (pages 62-84)
Sultan Al-masaeed (Information Systems and Computing School, Brunel University, Uxbridge, UK), Steve Love (Information Systems and Computing School, Brunel University, Uxbridge, UK)
Issue 4
Special Issue on Seeking Higher Effectiveness in Innovation and Knowledge Management
Guest Editorial Preface
Alberto Francesconi (Department of 'Economics and Management Sciences', University of Pavia, Pavia, Italy ), Concetta Metallo (Dipartimento di Studi Aziendali ed Economici, “Parthenope” University of Naples, Naples, Italy)
Article 1
Environmental Turbulence and Complexity and the Optimal Degree of Internal Open Innovation for MNCs (pages 1-24)
J. Piet Hausberg (Department of Business and Management, LUISS Guido Carli, Rome, Italy & School of Business and Social Sciences, University of Hamburg, Hamburg, Germany), Alfredo Valentino (Department of Business and Management, LUISS Guido Carli, Rome, Italy), Luca Sabini (Department of Business and Management, LUISS Guido Carli, Rome, Italy)
Article 2
Online Communities and Open Innovation: The Solar System Metaphor (pages 25-39)
Alberto Francesconi (Department of 'Economics and Management Sciences', University of Pavia, Pavia, Italy), Riccardo Bonazzi (Department of Information Systems, Faculty of Business and Economics (HEC), University of Lausanne, Lausanne, Switzerland), Claudia Dossena (Department of 'Economics and Management Sciences', University of Pavia, Pavia, Italy)
Article 3
Building a Knowledge Experience Base for Facilitating Innovation (pages 40-49)
Pasquale Ardimento (Dipartimento di Informatica, Università degli Studi di Bari Aldo Moro, Bari, Italy), Vito Nicola Convertini (Dipartimento di Informatica, Università degli Studi di Bari Aldo Moro, Bari, Italy), Giuseppe Visaggio (Dipartimento di Informatica, Università degli Studi di Bari Aldo Moro, Bari, Italy)
Knowledge and Technological Development Effects on Organizational and Social Structures
Book Review
Joan-Francesc Fondevila-Gascón (Department of Communication Sciences, Universitat Abat Oliba CEU, Barcelona, Spain & Cable Studies Centre (CECABLE), Terrassa, Spain)
Volume 4 (2012)
Issue 1
Article 1
News as a Service: Thirteen Danish Online Newspapers Adapting to the Social Web (pages 1-22)
Soley Rasmussen (Jyllands-Posten and Copenhagen Business School, Denmark)
Article 2
Respecting the Deal: Economically Sustainable Management of Open Innovation Among Co-Opeting Companies (pages 23-41)
Riccardo Bonazzi (University of Lausanne, Switzerland), Arash Golnam (Ecole Politechnique Fédérale de Lausanne (EPFL), Switzerland), Yves Pigneur (University of Lausanne, Switzerland), Alain Wegmann (Ecole Politechnique Fédérale de Lausanne (EPFL), Switzerland)
Article 3
Improving Sustainable Procurement: The Role of Information Systems (pages 42-58)
Oihab Allal-Chérif (BEM Bordeaux Management School, France)
Issue 2
Article 1
IS and Organization for Online Corporate Reputation Management (pages 1-18)
Alberto Francesconi (University of Pavia, Italy), Claudia Dossena (University of Pavia, Italy)
Article 2
Analysing the Intellectual Structure of E-Service Research (pages 19-36)
Maria Chiara Di Guardo (University of Cagliari, Italy), Marco Galvagno (University of Catania, Italy), Francesca Cabiddu (University of Cagliari, Italy)
Article 3
Understanding the Characteristics of Early and Late Adopters of Technology: The Case of Mobile Money (pages 37-54)
Peter Tobbin (Aalborg University, Denmark), Joseph Adjei (Aalborg University, Denmark)
Article 4
User Experience of Trip Arrangements: A Comparison of Mobile Device and Computer Users (pages 55-69)
Niklas Eriksson (Arcada University of Applied Sciences, Finland)
Issue 3
Article 1
E-Commerce Logistics: A Literature Research Review and Topics for Future Research (pages 1-22)
Anu Bask (Aalto University School of Economics, Finland), Mervi Lipponen (Aalto University School of Economics, Finland), Markku Tinnilä (Aalto University School of Economics, Finland)
Article 2
Critical Business Model Issues in Deploying NFC Technology for Mobile Services: Case Mobile Ticketing (pages 23-41)
Antero Juntunen (Aalto University, Finland), Virpi Kristiina Tuunainen (Aalto University, Finland), Sakari Luukkainen (Aalto University, Finland)
Article 3
Complementary Approaches to the Diffusion of Innovation: Empirical Evidence on E-Services Adoption in Italy (pages 42-64)
Davide Arduini (University of Urbino, Italy), Leopoldo Nascia (National Bureau of Statistics, Italy), Antonello Zanfei (University of Urbino, Italy)
Issue 4
Article 1
Attitudes Toward Product Messages on Social Media: An Examination of Online Shopping Perspectives Among Young Consumers (pages 1-14)
Christina Chung (Anisfield School of Business, Ramapo College of New Jersey, Mahwah, NJ, USA), Kristine P. Austria (Anisfield School of Business, Ramapo College of New Jersey, Mahwah, NJ, USA)
Article 2
Adoption Process for VoIP: The UTAUT Model (pages 15-31)
Eduardo Esteva-Armida (School of Business and Humanities, Tecnológico de Monterrey Guadalajara Campus, Guadalajara, Mexico), Alberto Rubio-Sanchez (HEB School of Business, University of the Incarnate Word, San Antonio, TX, USA)
Article 3
The Influence of UGC on Consumers’ Information Process on Service Failure (pages 32-47)
Te-Lin Chung (Department of Apparel, Events, and Hospitality Management, Iowa State University, Ames, IA, USA)
Article 4
What Drives Online Compulsive Buying: The Role of Consumer Skill, Knowledge, and Facilitating Conditions (pages 48-60)
Eun-Jung Lee (Fashion School, Kent State University, Kent, OH, USA), Seung Sin Lee (Department of Consumer Information Science, College of Commerce and Economics, KonKuk University, Seoul, Korea), JungKun Park (College of Technology (HDCS), University of Houston, Houston, TX, USA)
Volume 3 (2011)
Issue 1
Article 1
The Role of Consumer Innovativeness and Trust for Adopting Internet Phone Services (pages 1-16)
JungKun Park (University of Houston, USA), Te-Lin Chung (Purdue University, USA), Won-Moo Hur (Pukyung National University, South Korea)
Article 2
Proposing a Knowledge Amphora Model for Transition towards Mobile Government (pages 17-38)
Tunc D. Medeni (Turksat, Turkey), I. Tolga Medeni (Turksat, Turkey), Asim Balci (Turksat, Turkey)
Article 3
E-Service Research Trends in the Domain of E-Government: A Contemporary Study (pages 39-56)
M. Sirajul Islam (Örebro University, Sweden), Ada Scupola (Roskilde University, Denmark)
Article 4
Intelligent Store Agent for Mobile Shopping (pages 57-72)
Ryan Anthony Brown (University of West Indies, Jamaica), Suresh Sankaranarayanan (University of West Indies, Jamaica)
Issue 2
Article 1
Examining Behavioral Intention Toward Mobile Services: An Empirical Investigation in Greece (pages 1-19)
Theodora Zarmpou (University of Macedonia, Greece), Vaggelis Saprikis (University of Macedonia, Greece), Maro Vlachopoulou (University of Macedonia, Greece)
Article 2
Colored vs. Black Screens or How Color Can Favor Green e-Commerce (pages 20-38)
Jean-Eric Pelet (University of Nantes, France), Panagiota Papadopoulou (University of Athens, Greece)
Article 3
Identifying the Direct Effect of Experience and the Moderating Effect of Satisfaction in the Greek Online Market (pages 39-58)
Michail N. Giannakos (Ionian University, Greece), Adamantia G. Pateli (Ionian University, Greece), Ilias O. Pappas (Ionian University, Greece)
Article 4
Defining, Applying and Customizing Store Atmosphere in Virtual Reality Commerce: Back to Basics? (pages 59-72)
Ioannis G. Krasonikolakis (Athens University of Economics and Business, Greece), Adam Vrechopoulos (Athens University of Economics and Business, Greece), Athanasia Pouloudi (Athens University of Economics and Business, Greece)
Article 5
Measuring Interoperability Readiness in South Eastern Europe and the Mediterranean: The Interoperability Observatory (pages 73-91)
Ourania I. Markaki (National Technical University of Athens, Greece), Yannis Charalabidis (University of the Aegean, Greece), Dimitris Askounis (National Technical University of Athens, Greece)
Issue 3
Article 1
Architectural Guidelines and Practical Experiences in the Realization of E-Gov Employment Services (pages 1-15)
Elena Sánchez-Nielsen (Universidad de La Laguna, Spain), Daniel González-Morales (Universidad de La Laguna, Spain), Carlos Peña-Dorta (ARTE Consultores Tecnológicos, Spain)
Article 2
Technical Audit of an Electronic Polling Station: A Case Study (pages 16-30)
Hector Alaiz-Moreton (Universidad de Leon, Spain), Luis Panizo-Alonso (Universidad de Leon, Spain), Ramón A. Fernandez-Diaz (Universidad de Leon, Spain), Javier Alfonso-Cendon (Universidad de Leon, Spain)
Article 3
Protecting a Distributed Voting Schema for Anonymous and Secure Voting Against Attacks of Malicious Partners (pages 31-48)
Sebastian Obermeier (ABB Corporate Research, Switzerland), Stefan Böttcher (Universität Paderborn, Germany)
Article 4
Policy Cycle-Based E-Government Architecture for Policy-Making Organisations of Public Administrations (pages 49-68)
Konrad Walser (Bern University of Applied Sciences, Switzerland), Reinhard Riedl (Bern University of Applied Sciences, Switzerland)
Article 5
The WAVE Platform: Utilising Argument Visualisation, Social Networking and Web 2.0 Technologies for eParticipation (pages 69-85)
Deirdre Lee (National University of Ireland, Ireland), Yojana Priya Menda (National University of Ireland, Ireland), Vassilios Peristeras (National University of Ireland, Ireland), David Price (ThoughtGraph Ltd., UK)
Issue 4
Article 1
Article 2
Information Technology and Supply Chain Management Coordination: The Role of Third Party Logistics Providers (pages 21-36)
Pier Paolo Carrus (University of Cagliari, Italy), Roberta Pinna (University of Cagliari, Italy)
Article 3
Behavioral Intention Towards Mobile Banking in India: The Case of State Bank of India (SBI) (pages 37-56)
N. Thamarai Selvan (National Institute of Technology, India), B. Senthil Arasu (National Institute of Technology, India), M. Sivagnanasundaram (Kirloskar Institute of Advanced Management Studies, India)
Article 4
Applications of Intelligent Agents in Hospital Search and Appointment System (pages 57-81)
Tyrone Edwards (University of Technology, Jamaica), Suresh Sankaranarayanan (University of West Indies, Jamaica)
Volume 2 (2010)
Issue 1
Article 1
Consumers' Attitudes Toward Mobile Commerce: A Model to Capture the Cultural and Environment Influences (pages 1-25)
QiYing Su (Shanghai Maritime University, China), Carl Adams (University of Portsmouth, UK)
Article 2
Determinants of Goal-Directed Mobile Ticketing Service Adoption Among Internet Users: The Case of Taiwan (pages 26-46)
Shen-Yao Wang (Yuan Ze University, Taiwan), Ting Lie (Yuan Ze University, Taiwan)
Article 3
Analysis of Mobile Users' Perception Towards SMS Voting (pages 47-67)
Ainin Sulaiman (University of Malaya, Malaysia), Ali Hussein Saleh Zolait (University of Malaya, Malaysia), N.G. Kaisin (University of Malaya, Malaysia)
Issue 2
Article 1
Enhancing Complaint and Problem Management: Design and Evaluation of an M-Service Using Pictures and Positioning (pages 1-16)
Gustaf Juell-Skielse (Royal Institute of Technology, Sweden)
Article 2
M-Government for Education: Assessing Students’ Preferences for Mobile Campus Services (pages 17-37)
Diana Ishmatova (Waseda University, Japan), Yuri V. Fedotov (St. Petersburg State University, Russia)
Article 3
The Role of Choice in the Development of an M-Government Strategy in Turkey (pages 38-57)
Ronan de Kervenoael (Sabanci University, Turkey and Aston University, UK), N. Meltem Cakici (Gediz University, Turkey), Duygu Guner (Bahcesehir University, Turkey)
Article 4
Evolution of Electronic and Mobile Business and Services: Government Support for E/M-Payment Systems (pages 58-73)
Carl Adams (University of Portsmouth, UK), Simon Mouatt (Southampton Solent University, UK)
Issue 3
Article 1
Adoption of a Comprehensive Web-Based Wealth Management Service (pages 1-18)
Tomi Dahlberg (Aalto University, Finland), Anssi Öörni (Aalto University, Finland)
Article 2
SMS Banking: An Exploratory Investigation of the Factors Influencing Future Use (pages 19-43)
Krassie Petrova (Auckland University of Technology, New Zealand), Shi Yu (Auckland University of Technology, New Zealand)
Article 3
Issue 4
Article 1
Activity-Based Costing in Public Administrations: A Business Process Modeling Approach (pages 1-10)
Jörg Becker (European Research Center for Information Systems, Germany), Philipp Bergener (European Research Center for Information Systems, Germany), Michael Räckers (European Research Center for Information Systems, Germany)
Article 2
Knowledge Interoperability among Parliaments and Government (pages 11-27)
E. Loukis (University of Aegean, Greece), Alexandros Xenakis (Panteion University, Greece)
Article 3
Investigating the Landscape in National Interoperability Frameworks (pages 28-41)
Yannis Charalabidis (University of the Aegean, Greece), Fenareti Lampathaki (National Technical University of Athens, Greece), Dimitris Askounis (National Technical University of Athens, Greece)
Article 4
Examining the Role of Stakeholder’s in Adopting Enterprise Application Integration Technologies in Local Government Domain (pages 42-59)
Muhammad Mustafa Kamal (Brunel University, UK), Vishanth Weerakkody (Brunel University, UK)
Article 5
Understanding Shared Services: An Exploration of the IS Literature (pages 60-75)
Suraya Miskon (Queensland University of Technology, Australia), Wasana Bandara (Queensland University of Technology, Australia), Erwin Fielt (Queensland University of Technology, Australia), Guy Gable (Queensland University of Technology, Australia)
Volume 1 (2009)
Issue 1
Article 1
Successful Web-Based IT Support Services: Service Provider Perceptions of Stakeholder-Oriented Challenges (pages 1-20)
Vanessa Cooper (RMIT University, Australia), Sharman Lichtenstein (Deakin University, Australia), Ross Smith (RMIT University, Australia)
Article 2
Sponsored Search as a Strategic E-Service (pages 21-37)
Roumen Vragov (Baruch College, USA)
Article 3
Business to Consumer E-Services: Australian Accounting Practices and their Web Sites (pages 38-51)
Stephen Burgess (Victoria University, Australia), John Breen (Victoria University, Australia), Regina Quiazon (Victoria University, Australia)
Article 4
Electronic Intermediaries Managing and Orchestrating Organizational Networks Using E-Services (pages 52-66)
Marijn Janssen (Delft University of Technology, The Netherlands)
Article 5
The Adoption of "E-Banking" by Lebanese Banks: Success and Critical Factors (pages 67-93)
Elissar Toufaily (Université du Québec à Montréal (UQÀM), Canada), Naoufel Daghfous (Université du Québec à Montréal (UQÀM), Canada), Roy Toffoli (Université du Québec à Montréal (UQÀM), Canada)
Issue 2
Article 1
Self-Service Systems: Investigating the Perceived Importance of Various Quality Dimensions (pages 1-19)
Calin Gurau (Montpellier Business School, France)
Article 2
Toward a Better Understanding of the Assimilation of Telehealth Systems (pages 20-37)
Joachim Jean-Jules (Université de Sherbrooke, Canada), Alain O. Villeneuve (Université de Sherbrooke, Canada)
Article 3
An IT-Architecture to Align E-Recruiting and Retention Processes (pages 38-61)
Andreas Eckhardt (Goethe-University Frankfurt a. Main, Germany), Sven Laumer (Otto-Friedrich University Bamberg, Germany)
Article 4
Aligning Six Sigma and ITIL to Improve IT Service Management (pages 62-82)
Peter C. Chan (Hewlett Packard, USA), Shauntell R. Durant (Hewlett Packard, USA), Verna Mae Gall (University of Maryland - University College, USA), Mahesh S. Raisinghani (TWU School of Management, USA)
Issue 3
Article 1
E-Services: Characteristics, Scope and Conceptual Strengths (pages 1-16)
Ada Scupola (Roskilde University, Denmark), Anders Henten (Aalborg University - Copenhagen, Denmark), Hanne Westh Nicolajsen (Aalborg University - Copenhagen, Denmark)
Article 2
The Impact of Online Product Presentation on Consumers' Perceptions: An Experimental Analysis (pages 17-37)
Carlos Flavián (University of Zaragoza, Spain), Raquel Gurrea (University of Zaragoza, Spain), Carlos Orús (University of Zaragoza, Spain)
Article 3
A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper (pages 38-78)
Carina Ihlström Eriksson (Halmstad University, Sweden), Jesper Svensson (Halmstad University, Sweden)
Issue 4
Article 1
The Influence of Content and Trust on Consumers' Intention to Accept Mobile Advertisements (pages 1-15)
Mika Westerlund (Helsinki School of Economics, Finland), Risto Rajala (Helsinki School of Economics, Finland), Tuure Tuunanen (The University of Auckland, New Zealand), Jari Salo (University of Oulu, Finland)
Article 2
Exploring the Factors Behind the Resistance to Mobile Banking in Portugal (pages 16-35)
Pedro Cruz (ISG- Business School, Portugal), Tommi Laukkanen (University of Joensuu, Finland), Pablo Muñoz (Universidad de Salamanca, Spain)
Article 3
Consumer Value of Context Aware and Location Based Mobile Services (pages 36-50)
Henny de Vos (Novay, The Netherlands), Timber Haaker (Novay, The Netherlands), Marije Teerling (Novay, The Netherlands), Mirella Kleijnen (Free University, The Netherlands)
Article 4
Location-Based Services (LBS) in Micro-Scale Navigation: Shortcomings and Recommendations (pages 51-71)
Suleiman Almasri (Anglia Ruskin University, UK), Muhammad Alnabhan (Brunel University, UK), Ziad Hunaiti (Anglia Ruskin University, UK), Eliamani Sedoyeka (Anglia Ruskin University, UK)