Implication of Artificial Intelligence (AI) in Finance in the Case of Bangladesh

Implication of Artificial Intelligence (AI) in Finance in the Case of Bangladesh

DOI: 10.4018/979-8-3693-2881-1.ch006
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Abstract

AI is going to open new technical possibilities that will upend the banking and non-banking financial sector. Numerous opportunities and benefits will result from the changes for the industry, its clients, and society at large. Examples of the benefits include increased efficiency and cost savings, improved customer service offerings, and more consistent adherence to compliance rules. In this chapter, the authors examine the application of AI in the financial sector of Bangladesh. They bring up several general concerns in addition to ethical and legal accountability concerns. Additional moral issues that need to be discussed in public debate include the personalization of service offers, data collecting ownership and security, the possibility of destruction of many jobs in the financial sector, and the potential systemic concerns associated with AI-driven consolidation. Companies listed on the Dhaka Stock Exchange are taken into consideration. The comparison will add to the conversation on how to deal with AI in society by generating moral implications in a developing economy like Bangladesh.
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2. Literature Review

The phrase “artificial intelligence” (AI) describes the development of computer methods that are capable of carrying out tasks that typically require human intellect, such as terminology translation, mouthpiece discrimination, and decision-making. AI technologies are built using machine learning algorithms, which enable the system to learn from data, identify patterns, and base predictions or judgments on that learning. Artificial intelligence (AI) has advanced quickly over the last 20 years and is now utilized in many other fields and endeavors, including finance. Meanwhile, a diverse and expanding body of literature has examined the application of AI in finance. However, in practice, the rate of the adoption of such modern algorithms in organizations is still in its early stages.

Bangladesh's financial services industry has experienced a swift metamorphosis in recent times, driven by the assimilation of FinTech frameworks and the widespread availability of electronic payment channels. The aforementioned favorable progress has been reinforced by governmental measures, tactical alliances, and commercial advancements from multiple industry leaders like the Financial sector, as well as ecosystem facilitators such as FinTechs and MFS. These initiatives have accelerated the digitization's effects across the banking value chain.

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