MLA
Saiz-Alvarez, José Manuel, and Beatriz Olalla-Caballero. "EFQM in Management Education: A Tool for Excellence." Management Education for Global Leadership, edited by Neeta Baporikar, IGI Global, 2017, pp. 221-240. https://doi.org/10.4018/978-1-5225-1013-0.ch011
APA
Saiz-Alvarez, J. M. & Olalla-Caballero, B. (2017). EFQM in Management Education: A Tool for Excellence. In N. Baporikar (Ed.), Management Education for Global Leadership (pp. 221-240). IGI Global. https://doi.org/10.4018/978-1-5225-1013-0.ch011
Chicago
Saiz-Alvarez, José Manuel, and Beatriz Olalla-Caballero. "EFQM in Management Education: A Tool for Excellence." In Management Education for Global Leadership, edited by Neeta Baporikar, 221-240. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-1013-0.ch011
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