Designing E-Commerce Portal for an Enterprise- A Framework

Abstract

Portals have become the Web interface of choice for providing business users with rapid access to the information and services they need to help them do their jobs more efficiently, make better informed business decisions, and enable their organizations to become smarter, thus more competitive. Appropriate deployment of portal, content management, and collaboration technologies is essential to business success. Integrated e-commerce portals let organizations reach out to customers around the globe—inexpensively and around the clock. Integrated e-commerce portals deliver industry-leading tools for building sales, reducing costs, and making companies more efficient in a Web-enabled world. This chapter suggests a framework for developing an enterprise-wide integrated e-commerce portal for evolving organizations. The proposed framework would help to design a distributed, extensible, cross-platform, collaborative, and integrated e-commerce portal.