A Framework to Measure Inclusion

A Framework to Measure Inclusion

Rebecca L. Jobe, Nina M. McCune, Laura K. Lynn
Copyright: © 2022 |Pages: 13
DOI: 10.4018/978-1-6684-5146-5.ch010
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Abstract

Inclusive learning environments create a well-rounded education that initiates and amplifies the diverse experiences of all students. In higher education, this requires that all learning spaces, from the point of onboarding and classrooms through social clubs and completion, are designed in ways that promote the active participation of learners, and that students feel a sense of purpose, belonging, and safety to engage fully in the academic process. Institutions working to integrate and assess inclusive teaching and learning need to carefully consider their institutional mission and understand the history and potential challenges of developing systemic, structural inclusion within their organization. Successfully measuring inclusion requires clear operational definitions and comprehensive evaluation that includes both quantitative and qualitative assessment. This chapter reviews the importance of creating an inclusive environment in higher education, the barriers that arise, and the need for reliable and valid means of measuring its effectiveness.
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Introduction

Diversity is a fact, but inclusion is a choice we make every day.

—Nellie Borrero, senior global inclusion and diversity managing director with Accenture

Higher education is a driving sector for cultural and economic advancement. College and universities are in a unique position to help shape an emerging educated population for a changing, diverse workforce. Kruse et al. (2018) noted:

Given the growing diversity of US colleges and universities and the desire of many higher education institutions to promote inclusivity, there is a great need to create a systematic, dynamic, organized, and multifaceted approach to cultural competency work in higher education. (p. 737)

Because this need and desire exist, it is crucial that organizations establish clear definitions and metrics for measuring inclusion that fit within their cultural framework. This chapter will explore that aspect of the equation, starting with the importance of inclusive learning environments and the challenges that arise, including engagement and dynamics within the organization. Ensuring the online learning environment is inclusive—or any learning environment is inclusive—requires a cross-institutional approach to implement and assess.

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