The Mediating Role of Consumption-Oriented SNS Usage on Fear of Missing Out and Social Comparison

The Mediating Role of Consumption-Oriented SNS Usage on Fear of Missing Out and Social Comparison

Rexy Ros Bobby, Zakkariya K. A., Neethu Mohan
Copyright: © 2022 |Pages: 20
DOI: 10.4018/IJEA.309401
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Abstract

The purpose of the paper is to examine the influence of the mediating role of consumption-oriented social networking site (SNS) usage on fear of missing out (FOMO) and social comparison. This descriptive study was conducted amongst a sample of 737 SNS users in India. Structural equation modeling was done to test the hypotheses. Analysis revealed that FOMO enhanced consumption-oriented SNS usage and social comparison orientation. Results also showed that consumption-oriented SNS usage partially mediates the relationship between FOMO and social comparison orientation. This study is pioneering in conceptualizing and testing a theoretical model linking fear of missing out, consumption-oriented SNS usage, and social comparison. In the context of social networking sites users between the age group of 18 to 45 years, implications concerning fear of missing out and social comparisons which are triggered in the presence of consumption-oriented SNS usage is elaborated, thus striving to fill the gap within the existing literature.
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1. Introduction

The proliferation of digital technology has altered every aspect of our life. We use gadgets to connect with one another socially. Users build a long-term usage habit with smartphones and other gadgets, allowing them to access news, social media, location-based information, and more (Dwivedi, Ismagilova, Hughes, Carlson, Filieri, Jacobson & Wang et al., 2021). Technological advancements have led to the inception of new gadgets like smartphones which have paved the way for social media to permeate into our lives in an inimitable manner (Pew Research Centre, 2019). The appeal of social media among users and its marketing possibilities have been investigated from numerous standpoints. (Bright, 2018).

Several studies have looked into how social media may be used to predict consumer behaviour. (Kalampokis, Tambouris & Tarabanis, 2013; Schoen, Gayo-Avello, Metaxas, Mustafaraj, Strohmaier & Gloor, 2013). Consumer culture is prevalent in developed countries, with people frequently sharing information that has embedded consumer symbols and artifacts. (Presi, Maehle, & Kleppe, 2016; Van Vark, 2012).

According to a report published by Deloitte (November, 2020), almost 29% of social media users make purchases after getting exposed to the content on social media and they are also likely to spend four times more on purchases. Online purchasing was at 54 percent during the peak of the lockdown, but it climbed to 68 percent once the restrictions were removed. (Statista, 2020).

Social networking sites are the means to connect with anybody, anywhere, at any time. It becomes an arena for the creation of new personal connections with its spurring change. The burgeoning effect of social network sites (SNSs) over the last decade has significantly altered how people, especially youngsters, network and reach out to their peers through social networks (Bolton, Parasuraman, Hoefnagels, Migchels, Kabadayi, Gruber & Solnet, 2013; Boyd and Ellison, 2007; Brandtzæg, 2012). SNS users can generate, share and receive the contents created by other users with the help of SNS platforms when compared to the traditional media. Certain distinctive characteristics are offered by SNSs that permit responses from peers, taking the shape of status updates, reels, videos, and images (Boyd and Ellison, 2013; Smock, Ellison, Lampe & Wohn, 2011). This helps in fostering Self- expression.

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