Smart Agent-Based Hospital Search, Appointment, and Medical Diagnosis

2. Ict In Health Care

These days Information Communication Technology (ICT) plays a very important role in the health care sector. ICT has improved the delivery mechanisms that emphasize the primary and community sectors, for home care, day care and call centers. These systems are complex and thus it is otherwise difficult to find the best strategies to bring efficiency and effectiveness. Thus public health strategies have devised methods by using ICT to gain advantages through telemedicine and telecare (Cramp & Carson, 2000). It may be said that the health care system has been under increasing pressure as populations are aging; life expectancy is increasing and the number of health care professionals decreasing and in addition there is an increased cost towards health care and the continuing urbanization. In the context, ICT would seem to provide the countermeasures for these problems through providing a more efficient health care solution. Consequently we can expect improved healthcare access, reduced cost and an improved quality of treatment through the use of ICT.