Linguistic and Cultural Competence at Hospital Discharge

Linguistic and Cultural Competence at Hospital Discharge

Kirsten Austad, Brian W. Jack
Copyright: © 2023 |Pages: 16
DOI: 10.4018/JHMS.330644
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Abstract

Hospital discharge is one of the most vulnerable moments in a patient's experience of care. One relatively unexplored area to improving transitions of care is how to meet the needs of diverse populations in a growing multicultural world. The intersectionality of language, race, ethnicity, and culture adds an additional layer of complexity to the hospital discharge process and raises the already high risk of communication failures. This article aims to review the role of language, race, ethnicity, and culture during the hospital discharge process; to discuss potential solutions to improve discharge outcomes amongst diverse populations; and to identify priority areas for future research.
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Race, Ethnicity, And Culture: An Overview

Recognizing the multifaceted impact of linguistic and cultural diversity in hospital discharge first requires an exploration the link between race, ethnicity, and culture (Egede, 2006; Flanagin et al., 2021). Race and ethnicity, while often used interchangeably, represent distinct but interconnected social constructs. Race is commonly understood as a categorization of individuals based on physical characteristics, such as skin color, while ethnicity refers to shared cultural heritage, ancestry, and nationality. Culture encompasses a broad range of shared values, beliefs, traditions, practices, and behaviors of a particular group, which may be reflected by language, religion, social norms, or dietary preferences. Because individual cultures are difficult to define and track on a population level, race, ethnicity, and preferred language are often used as proxies for cultural groups. These discrete labels, however, clearly oversimplify one’s identity; some have advocated to instead focus on the concept of intersectionality to understand disparities in health care that arise from the combined force of inequalities (Wilson et al., 2019).

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