MLA
Blanke, Mark S., and Thomas Abraham. "Leveraging Service Management to Achieve Sustainability Goals: A Case Study." IJISSC vol.5, no.4 2014: pp.58-72. http://doi.org/10.4018/ijissc.2014100104
APA
Blanke, M. S. & Abraham, T. (2014). Leveraging Service Management to Achieve Sustainability Goals: A Case Study. International Journal of Information Systems and Social Change (IJISSC), 5(4), 58-72. http://doi.org/10.4018/ijissc.2014100104
Chicago
Blanke, Mark S., and Thomas Abraham. "Leveraging Service Management to Achieve Sustainability Goals: A Case Study," International Journal of Information Systems and Social Change (IJISSC) 5, no.4: 58-72. http://doi.org/10.4018/ijissc.2014100104
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