Evolving Attitudes Toward the Personal Use of Technology While at Work

Evolving Attitudes Toward the Personal Use of Technology While at Work

Bryon Patrick Balint
Copyright: © 2020 |Pages: 11
DOI: 10.4018/IJISSC.2020100103
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Abstract

Since the advent of the consumer internet and later the smartphone, the lines between “work time” and “personal time” have eroded. Employees increasingly have access to technology that facilitates the performance of personal activities while in the workplace. This study examines changes in attitudes towards using technology for personal gain while at work. The study uses a longitudinal data set of survey data collected from 2013 to 2018. This paper finds that attitudes have become more permissive over time when it comes to using technology for personal productivity and for obtaining information not related to work. In contrast, this research also finds that attitudes towards using technology for relaxation and entertainment while at work have become less permissive.
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Theoretical Background And Hypotheses

Information technology is increasingly embedded into our daily lives. In the U.S., online retail is both an increasing share of overall retail and an increasing share of growth in overall retail (Ali, 2019). Significant growth has also occurred in online banking (Allied Market Research, 2017) and online education (Lederman, 2018). Digital media consumption has also continued to grow and is expected to overtake traditional media consumption this year (McNair, 2018). Individuals have become more comfortable with, and dependent on, the use of technology to complete tasks and access information. At the same time, the consumerization of personal technology has made access to digital resources cheaper and easier.

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