Employer Branding: A Decisive Means of Employee Relationship Management

Employer Branding: A Decisive Means of Employee Relationship Management

Anjali John, Jagathy Raj V. P.
Copyright: © 2020 |Pages: 18
DOI: 10.4018/IJKBO.2020070103
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Abstract

The interest in employer branding has increased tremendously over last few decades among practioners and academicians. Organisations have identified employer branding as an important tool for attracting and retaining a talented workforce. It has moved into the heart of the board room and has become a significant strategy for the endurance and sustainability of the organisation in this competitive market. Employer branding has the potential of building relationships across the organisation, but academic works in this area are very limited and little is known about the relationship outcomes of employer branding. Given the relatively recent origin of the concept itself, intention of this article is to get an understanding of employer branding on a broader spectrum and to predict how the relationships are established. The article extensively reviews available literature and delineates major outcomes of it. It also further discusses future implications for researchers in the area of employer branding.
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Employer Branding- A Conceptual Review

The American Marketing Association defines a brand as “a name, term, design, symbol, or any other feature that identifies one seller’s good or service as distinct from those of other sellers.” As the definition insinuate a brand helps the company to identify themselves with their competitors and differentiate their product from others (Schneider, 2003). Prior, the term branding was always associated with tangible products and was used to differentiate tangible products from others. However, today the term brand is also related to intangible products and services like firms, places, and people. Although there are many studies exploring the role of branding from the customer viewpoint less focus was given to study the role of branding in attracting and retaining employees that constitute the firm’s human capital. This perspective is looked in employer branding.

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