Design of Knowledge Based Analytical Model for Organizational Excellence

Introduction

A simple fact lies behind the growth of knowledge management (KM) concept, is that individual has the ownership of corporate knowledge, not the firm. An employee’s experience also goes along with him at the time of transitioning from one organization to the organization. An individual’s ideas and skill sets may benefit some employees of a common unit when people works for long tenure at one place. Because such knowledge is embedded and hard to extract – contained in practices, projects, processes, patents, and pieces of paper- employees frequently spend large amounts of time reinventing the wheel. In this competitive world, irrespective of the domain of the organization, every organization faces several competitive forces. Various parameters Viz. economic conditions, social culture, and technological preparedness decide the scale of these competitive forces. To use KM as one of the strategies to compete with competitive forces and sustainable strategic advantage, analysis of the business organization is required. For long term sustainability, knowledge management based on Information and communication technology plays a vital role in its success. Knowledge Management is a challenging task because it has several dimensions. The Proposed KM model can be one of the KM processes that relate resources at the organizational level, company’s cultural and technical strength and enhance the organizations’ public relations. This KM model has been given a new perspective.

Implications Of Knowledge Management

Knowledge management relates to all the resources possessed by staff and people of an organization: know-how & proficiency, experiences of external market etc. Management of knowledge helps firms to transform this human resource into intellectual resource by generating value. It is not just a depository of documents but, also about improving skills of employees and proficiency to sharing. Management of knowledge entails employees’ collaboration and attaches them to experts. The skill to rapidly find an expert of subject matter and achieve a solution of a problem or getting help in solution of a problem is a main concern in the knowledge management process. A company like Ernst & Young has got help by process of knowledge management in providing result to their consumers on the foundation of facts. Therefore, the functional explanation must be deposited for the reference in future. Firms such as Ernst & Young are getting erudition of organizational knowledge for the junior or freshly appointed employees as well. These are learning organizations which help in developing new knowledge, forecasting future and decision making.