Delivering Value in Procurement With Robotic Cognitive Automation (RCA) Services

RPA vs. Traditional Automation

In traditional automation method activities were performed by humans and helped by technology in this method tools used to perform tasks were excel spreadsheets with required human intervention thus bridging the gap between automated string of tasks, also end-to-end processes cannot be carried out autonomously. Whereas in robotic process automation end-to-end processes are carried-out by the robot. These robots connect existing tools and the employee handles only the exceptions. Also, cognitive technologies, based on artificial intelligence expand RPA possibilities and help reach the next level of performance. What distinguishes RPA from traditional automation is its potential to be acquainted with and adjust to changing circumstances or new situations (Oliveira, 2016).