Tlou Maggie Masenya

Tlou Maggie Masenya holds a PhD in Information Science from University of South Africa and completed Masters in Information Technology at the University of Pretoria. She has seven years of work experience in academia, in the field of Information Science and Technology. She is currently a Senior Lecturer in the Department of Information Systems at Durban University of Technology. She also worked as a Senior Lecturer at University of South Africa and University of Zululand. She supervises Masters and PhD students and also serves as an external examiner for postgraduate studies. She published book chapters and articles in peer-reviewed accredited journals. She is currently reviewing articles for South African Journal of Information management, South African Journal of Library and Information Science, Mousaion, Research Metrics and Analytics Journal, Journal of South African Society of Archivists and IGI-Global book chapters. Her areas of expertise encompass ICT4D, Digital Preservation, Technopreneurship, Digital entrepreneurship, Knowledge Management, Indigenous Knowledge System, Disruptive Technologies . She is planning to be an editor for books that cover some of these arrears.

Publications

Analysis of Business Ethics and Social Responsibility Practices in Government Agencies in South Africa

Government agencies are important due to their contributions to the growth of economy and the benefits they bring to the society. However, there is an increasing need for these...

Enhancing Access to Electronic Information Through Digital Transformation in KwaZulu-Natal Department of Health Libraries in South Africa

This chapter analyses the role of digital transformation in KwaZulu-Natal Department of Health Libraries in South Africa, exploring if and how digital technologies can be adopted...

Management of Electronic Health Records in Virtual Health Environments: The Case of Rocket Health in Uganda

This article examined the management of electronic health records in virtual health environments using rocket health as a case study. The specific objectives of the study were to...

Digital Preservation and Management of Medical Records: Towards Modernizing South African Medical Record Libraries in the Technology-Driven Era

This chapter utilized literature review to investigate the management and preservation of records in medical records libraries using modern technologies, with the view to...

Digital Preservation and Documentation of Global Indigenous Knowledge Systems

Indigenous knowledge is regarded as undocumented cultural, local, traditional, and community knowledge produced and owned by local people in their specific communities. It is...

Indigenous Conflict Resolution Systems: Building Cultural Peace and Social Solidarity Among Indigenous Communities in South Africa

African tribal societies still rely upon indigenous conflict resolution systems as well as cultural sources to uphold the values of peace, tolerance, solidarity, and respect for...

Analysis of Business Ethics and Social Responsibility Practices in Government Agencies in South Africa

Government agencies are important due to their contributions to the growth of economy and the benefits they bring to the society. However, there is an increasing need for these...

The Creation and Adoption of Technology-Centred Makerpaces in South African Academic Libraries

Libraries of today are not just a place to consult books and other pedagogical materials but have completely transformed into a space where users can interact, create, and...

Awareness and Knowledge of Cyber Ethical Behaviour by Students in Higher Education Institutions in South Africa

Students in Higher Education Institutions (HEIs) rely on cyber technologies almost daily to perform a wide variety of tasks related to their studies. However, there are ethical...

Big Data Analytics as a Game Changer for Business Model Innovation in Small and Medium-Sized Enterprises in South Africa

Digital transformation has caused an abrupt change to business processes and practices whereby small and big businesses are developing business model innovation (BMI). Big data...

Adoption and Usage of Cyberzone in Public Libraries and Its Efficacy in Building Social Cohesion Among Underprivileged Communities in South Africa

Public and community libraries are playing a significant role in building and promoting social cohesion among communities and society as a whole. These social libraries serve as...

Valorization and Digital Preservation of Indigenous Knowledge Systems in South African Indigenous Communities: Best Practices in the Digital Transformation Era

Indigenous knowledge is considered as the most important resource for indigenous communities and the society at large. However, concern over the loss of this vital knowledge has...

Efficacy of Acquiring and Transferring Indigenous Medicinal Knowledge Among Its Owners and Practitioners in uMhlathuze in KwaZulu-Natal, South Africa

Most of the population in Africa is still dependent on indigenous medicinal knowledge for treating and managing ailments. However, it is still not yet understood how this...

Innovative Technologies for Enhancing Knowledge Access in Academic Libraries

An increasing number of academic libraries worldwide are adopting innovative technologies in creating, organizing, storing, managing, disseminating, preserving, and enhancing...

Digital Preservation of Indigenous Knowledge in South African Rural Communities

Indigenous knowledge is mainly preserved in the memories of elders, and most of this knowledge is slowly disappearing in rural communities due to various factors such as death...

Integrating Talent and Knowledge Management Practices in the New Normal Business Environment: Developing Future Leaders in Public Sector Organizations

Public sector organizations are faced with many challenges due to their continued reform, and new strategies are thus being implemented to ensure that these organizations adapt...

Futurizing Library Services in a Technology-Driven Dispensation: Reflections on Selected Academic Libraries in Zimbabwe and South Africa

Many libraries and information centres are faced with the challenges of providing effective services to their users in the digital era. Modern technologies such as internet of...

Academic Library Innovation Through a Business Model Canvas Lens: A Case of South African Higher Education Institutions

Academic libraries need to play a central role in providing user-centred services and enhancing users' quality of experience through digital innovation in the era of digital...

The Role of Human Resource and Knowledge Management in Improving Service Delivery in Knowledge-Based Organizations in South Africa: Best Practices in the Wake of the COVID-19 Era

The major goal of every organizational strategy is to enhance the effectiveness and efficiency of operation which could lead to organizational performance and success. However...

Decolonization of Indigenous Knowledge Systems in South Africa: Impact of Policy and Protocols

This article analyses the protection of indigenous knowledge in South Africa, exploring if and how indigenous knowledge is aligned with existing policy and protocol frameworks as...

Indigenous Conflict Resolution Systems: Building Cultural Peace and Social Solidarity Among Indigenous Communities in South Africa

African tribal societies still rely upon indigenous conflict resolution systems as well as cultural sources to uphold the values of peace, tolerance, solidarity, and respect for...

Academic Social Networking Sites (ASNS) as Platforms for Knowledge Sharing Among the Scholarly Community

As the world becomes more networked through social media like Facebook, Twitter, etc., the academic world has also developed its own online Academic Social Networks Sites (ASNS)...

Adoption of Knowledge-Sharing Strategies and Its determinants in Higher Education Institutions in South Africa

Valuable sources of knowledge within an organization will remain local if knowledge sharing process is not managed appropriately. The purpose of this chapter was therefore to...

Promotion of Digital Entrepreneurship for Youth Employability in the Post Covid-19 Era

The persistently high youth unemployment rate has long been one of the most pressing socio-economic problems in South Africa. This calls for a mix of innovative, creativity...

Technopreneurship Development: Digital Strategy for Youth Self-Employment in the Digital Economy

South Africa's unemployment rate is among the highest in the world with the youth being the most affected by joblessness and accounting for 63.3% of the total number of...

Digital Preservation of Cultural Heritage: Digital Innovative Approach Towards Sustainable Development of South African Rural Communities

Given that cultural heritage resources are irreplaceable, their protection is critical. Digital preservation has become a popular method for safeguarding cultural heritage...

Cloud Computing as a Strategy for Preservation of Digital Resources in Academic Libraries in South Africa

Academic libraries around the world have been struggling with how to preserve their intellectual output. Of all the preservation challenges facing academic libraries, none is...

Development of Innovative Pedagogy Strategies and Decolonization of Curriculum in Higher Education Institutions in the COVID-19 Era

Higher education institutions (HEIs) are faced with the challenges of supporting learning and teaching processes in a new normal environment. It has been accorded in literature...

Cloud Computing as a Strategy for Preservation of Digital Resources in Academic Libraries in South Africa

Academic libraries around the world have been struggling with how to preserve their intellectual output. Of all the preservation challenges facing academic libraries, none is...