Pin-Yu Chu

Pin-Yu Chu, Ph.D., currently serves as Distinguished Professor of National Chengchi University, Taiwan. Dr. Chu holds a doctorate in Engineering-Economic Systems from Stanford University. Her research interests include technology development and management, digital governance, and conflict management. Her publications can be found in Government Information Quarterly, Public Performance and Management Review, Omega: The International Journal of Management Science, Journal of Management & Organization, International Journal of Technology Management, Industrial Management Data Systems, Journal of Applied Social Psychology, and Electronic Government: An International Journal. Dr. Chu serves on the Personnel Policy Council, Central Personnel Administration of Taiwan, the Committee of Government Technology Program Review, the Review Expert Board of Higher Education Evaluation & Accreditation Council of Taiwan, et cetera.

Publications

Will Facebook Encourage Citizen Participation?: The Case of Taiwan Legislators' Facebook Strategies
Pin-Yu Chu, Hsien-Lee Tseng, Yu-Jui Chen. © 2022. 15 pages.
Facebook, the most popular social media in the world, has changed the ways of citizen involvement in governance. Politicians and (elected) public administrators worldwide have...
Will Facebook Encourage Citizen Participation?: The Case of Taiwan Legislators' Facebook Strategies
Pin-Yu Chu, Hsien-Lee Tseng, Yu-Jui Chen. © 2019. 14 pages.
Facebook, the most popular social media in the world, has changed the ways of citizen involvement in governance. Politicians and (elected) public administrators worldwide have...
International Journal of Public Administration in the Digital Age (IJPADA)
Manuel Pedro Rodríguez Bolívar. Est. 2014.
The International Journal of Public Administration in the Digital Age (IJPADA) seeks to examine both the impact of information technology (IT) on public and nonprofit...
Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools
Yu-Che Chen, Pin-Yu Chu. © 2012. 422 pages.
Although fast growth and innovation characterize electronic governance in the Asia-Pacific region, existing research on e-governance has barely addressed the opportunities and...
Cross-National and Cross-Industrial Comparison of ICT-Enabled Business Process Management and Performance
Ya-Ching Lee, Pin-Yu Chu, Hsien-Lee Tseng. © 2012. 23 pages.
Information and communications technologies have changed how firms do business and create value. The objective of this study is to improve the understanding of ICT contribution...
Evaluation of E-government Services: A Citizen-Centric Approach to Citizen E-Complaint Services
Shang-Ching Yeh, Pin-Yu Chu. © 2010. 18 pages.
Do e-government services meet citizens’ needs? This chapter examines the performance of e-government services from a citizen-centric perspective. This chapter, taking the...