Izabel E.T. de V. Souza (formerly Arocha), M.Ed., CMI-S, Ph.D. is a renown leader in the Translation and Interpreting (T&I) field, working primarily as a researcher, speaker, and academic writer. She was a T&I instructor at Boston University, Cambridge University, Osaka University, Bridging the Gap, and i2B, publishing broadly on specific aspects of healthcare interpreting. As former president and executive director of the International Medical Interpreters Association (IMIA) she was responsible for launching the first national medical interpreter certification testing in the US in 2009. Dr. Souza served as Secretary General for the International Federation of Translators (FIT). She is an ASTM and ISO Expert delegate, heading the ISO 21998 Healthcare Interpreting - Requirements. Dr. Souza serves as chair of the Healthcare Committee of the National Coalition for Language Access, the advisory board of Miami Dade College T&I program, and the editorial board of BABEL. She authored the book Intercultural Mediation in Healthcare, and is writing Intercultural Communication for Healthcare Providers, based on her work as Cultural & Linguistics Educator at Cambridge Health Alliance. www.drsouza.org.