A. Kankanhalli

Dr. Atreyi Kankanhalli is Associate Professor of Information Systems and serves as the Coordinator of the Service Systems Innovation Research Laboratory at the National University of Singapore. Her research interests are in knowledge management and IT enabled innovation in services, particularly Government and Healthcare. Her work has appeared in MIS Quarterly, ISR, JMIS, ACM Transactions on MIS, IEEE Transactions on Engineering Management, CACM, and proceedings of ICIS and AOM, among others. She has served or is serving on the editorial boards of MIS Quarterly, ISR, IEEE Transactions on Engineering Management, and Information and Management. Dr. Kankanhalli has considerable work experience in industrial R&D and has consulted for a number of organizations. She is winner of the ACM-SIGMIS 2003 Best Doctoral Dissertation award and her work is listed among the top 40 MISQ most cited papers. She recently received the IBM Faculty Award and the IBM Smarter Planet Industry Skills Innovation Award.

Publications

ICT for Digital Inclusion: A Study of Public Internet Kiosks in Mauritius
ICT for Digital Inclusion: A Study of Public Internet Kiosks in Mauritius
L.G. Pee, A. Kankanhalli, V.C.Y. On Show. © 2013. 25 pages.
To bridge the digital divide, subsidized access to information and communications technology (ICT) is often provided in less-developed countries. While such efforts can be...
ICT for Digital Inclusion: A Study of Public Internet Kiosks in Mauritius
ICT for Digital Inclusion: A Study of Public Internet Kiosks in Mauritius
L.G. Pee, A. Kankanhalli, V.C.Y. On Show. © 2012. 26 pages.
To bridge the digital divide, subsidized access to information and communications technology (ICT) is often provided in less-developed countries. While such efforts can be...
Revisiting Media Choice: A Behavioral Decision-Making Perspective
Revisiting Media Choice: A Behavioral Decision-Making Perspective
H. S. Bok, A. Kankanhalli, K. S. Raman, V. Sambamurthy. © 2012. 17 pages.
How do managers select media for communication and collaboration? Previous research has identified a myriad of contextual factors, individual characteristics, social factors, and...
Knowledge Management Metrics: A Review and Directions for Future Research
Knowledge Management Metrics: A Review and Directions for Future Research
A. Kankanhalli, B. C.Y. Tan. © 2005. 13 pages.
Metrics are essential for the advancement of research and practice in an area. In knowledge management (KM), the process of measurement and development of metrics is made complex...